Personal Support Administrative Assistant

Resume

EMILY W. NICHOLAS

P: 437-***-**** E: ***************@*****.***

Skills and Qualification

● First Aid/CPR C and AED trained

● Mental Health and Addiction training

● CPI (Crisis Intervention Training and non-violent intervention trained)

UMAB (Understanding and managing aggressive behaviours certificate)

Addictive Behaviours and Co-concurring behaviours trained

● Personal Support Worker (PSW) trained

● Harm reduction trained

● Computer Skills

● Team player with good social skills

● Hardworking, punctual, quick learner

Work Experience

Shelter Support Worker

FIFE HOUSE FOUNDATION Toronto, ON July 2020 - PRESENT,

● Worked with people having HIV/AIDS and other diagnosis

● Assisted individuals to meet their daily basic needs and keep people safe ●

Connect with and support the individuals accessing the shelter

● Support health and housing focused efforts

● Administrative duties, answer incoming phone calls and emails

● Update and maintain database.

● Ensure a safe environment for the individuals accessing the shelter and team members.

● Administering Medication and do medication reminders

● Working with and encountering residents who may be under substance use, alcohol, and/or

experiencing symptoms of mental illness.

● Encourage residents in areas of independence, community engagement and housing

stability.

● Support the working relationship between residents and their Case Workers. ●

Complete occurrence reports, daily logs and other documentation in a timely manner

Personal Support Worker,

Home Instead Senior Community Care Toronto, ON Oct 2019 - June 2020

● Transfers,

● meal prep,

● Medication reminder,

● Hygiene support,

● Accompanying clients for shopping and medical appointments.

Personal Support Worker, (student placement)

Better Living Senior Care Toronto, ON Jan2020 - Feb 2020

● Duties: accompanied the driver to pick clients to attend the Adult Day Programme,

Engaging clients in activities like Bingo, story telling, Knitting, art and craft and served

breakfast and lunch.

Personal Support Worker, (student placement)

Harmony Hills Nursing Home Toronto, ON

Feb 2020 - April 2020

● Assisting client with ADLs, transfers using mechanical hoyer lift.

Personal Support Worker,

O’Neal Center Long Term Care and Rekai Center Long Term CareToronto, ON

April 2020 - July 2020

● Duties: Assisting residents with activities of daily living like giving shower, dressing,

feeding.

● Bedmaking, transfer of resident using mechanical machines like Hoyer lift machine and

wheelchair.

Education

● High school diploma

● College Diploma- Administrative Assistant

● Center for Adult Learning College

● (PSW) Personal Support Worker Certificate

Training achievements/Workshops Attended

● Addictive Behaviours and Co-occurring Disorders - ADLER Graduate Professional

School

● WHMIS.

● Ontario human rights code and the accessibility for Ontarians with disability ● Diabetic

training, Dementia training, Communication and Palliative Care training, Speech and

Language pathology for the Elderly training.

● Case Management/Documentation

● Understanding Management of Aggressive Behaviour (UMAB)

● Suicide Prevention Workshop

● Fostering Queer and Trans Inclusion Environment

● Harm Reduction

● Motivational Interviewing Training

● Standard First Aid/CPR-BLS/AED

● Shelter Information and Management Systems (SIMS)

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