Medical Assistant

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ANGELA

WARD

A

*** ********** **, ******, ** 63026, +1-618-***-****, **************@*******.*** Advanced Caregiver May 2016 - November 2020

Compassionate Nursing e St Louis, Mo

Met residents' daily needs for positive encouragement and direct support. Managed patient medications, organized schedules, and set up reminders. Communicated observed or suspected resident changes of condition to supervisor immediately. Provided emotional support, companionship, and appropriate recreation to disabled individuals. Improved patient care and outcomes through close collaboration with healthcare team. Delivered expert care to clients convalescing or incapacitated by illness or injury. Caregiver March 2019 - Current

Homecare Solutions of St Louis Eureka, Missouri

Performed light housekeeping and processed laundry to help patients and families. Assisted patients with daily living needs and personal hygiene. Offered care and companionship to homebound clients with varying mental and physical capacities. Registered Medical Assistant January 2007 - June 2013 Ob/Gyn Care Ofallon, Il

Supported patient recovery by educating family and caregivers on treatments and warning signs of complications. Completed intakes, including measuring vital signs and documenting symptoms. Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork. Educated patients on prescribed medications, treatments, and procedures. Documented information required for patients' specimens and tests completed. Assisted clinicians with in-office procedures such as [Type] and [Type]. Compiled laboratory and x-ray reports, hospital notes, and other pertinent data. Updated records in EHR system, carefully protecting patient information and verifying data. Reviewed test results for completion and abnormalities. Kept equipment ready for use through scheduled cleaning and sterilization. Helped reduce patient symptoms and prevent progression with oral, inhaled and intramuscular medications. Prepared treatment rooms for patient examinations, keeping rooms neat and clean. Assisted with diagnosing patients by collecting specimens and administering tests. Recorded patients' medical history, vital statistics, and information such as test results in medical records. Maintained team productivity by organizing charts, insurance forms and patient documentation. W

EDUCATION

Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts. Preserved confidentiality of all patient information in line with HIPAA and internal guidelines. Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions. Coordinated efficient office schedules based on patient and provider availability. Licensed Sales Producer June 2005 - July 2006

Allstate Insurance Company Belleville, Il

Promoted insurance policy sales with persuasive explanations of plan features and advantages against competitor options. Customized insurance programs for individual customers to cover target risk types. Helped clients obtain funds by completing and filing policy claims. Set up clients with new policies, including calculating premiums and establishing payment methods. Sold both common and specialized policies to area businesses and individuals. Increased revenue by seeking out and capitalizing on new sales opportunities. Assisted customers with sales and service needs.

Enhanced customer satisfaction with fast, knowledgeable service. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Approached and solved work problems with initiative and sound judgement. Updated office files daily and kept records organized. Developed solid relationships with staff, customers, and vendors. Kept all areas clean, organized and in line with company professional standards. Extensive computer work.

Senior Receptionist January 2000 - May 2005

Custom Cuts Inc Swansea, Il

Handled Open and close of shop.

Money handling and banking

Traveling to train and monitor corporate receptionist. Inventory ordering, maintenance, and sales.

Extensive computer work.

Medical Assistant February 2007

Sanford Brown College, Collinsville, Il

Dean's list

President's list

Student mentor

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