Office Assistant Front Desk
Resume:
JACQUELINE HENRY
**********@*****.***· **********@*******.***· linkedin.com/in/jacqueline-henry-b4a03480·
Medical/Office Assistant
EXPERIENCE
BRONX COMMUNITY COLLEGE, HEALTH SERVICES FRONT DESK CLERK
SEPTEMBER 2015 - MARCH 2020
● Answered and directed phone calls to the intended department.
● Assisted school nurse with necessary forms for nursing students.
● Checked new students’ immunization cards for up-to-date MMR Titers shot.
● Instructed and directed students where to go and receive missing MMR TIters shot.
● Assisted students with sanitary napkins, condoms and otc medications with the approval
of my supervisors.
● Assisted with HIV testing forms.
● Stocked office inventories
● Filed, made copies and faxed important documents.
NORMAN SCOTT’S FAMILY PRACTICE, MEDICAL ASSISTANCE
FEBRUARY 2005 - FEBRUARY 2015
● Complied with HIPAA, patient confidentiality; Prepared patients for examination, took
and recorded vital signs.
● Performed venipuncture, electrocardiography (EKG), finger sticks, urinalysis and tests
for pregnancy and glucose.
● Scheduled appointments, maintained medical records, assists with insurance verification,
prints super bills, billing and coding, medication authorization, updates charts, filing, and
performs all clerical duties at the front desk.
● Trained interns in both clinical and administrative duties over the period of 10 years;
Recalled patients when tests came back abnormal.
● Operated a centrifuge machine that separates substances in blood.
EDUCATION
12/2021
AA DEGREE IN THERAPEUTIC RECREATION, BRONX COMMUNITY COLLEGE
By the end of this semester my GPA will be 2.7 average. I will go on to attain a
BA degree.
10/2017
BASIC LIFE SUPPORT - CPR AND AED, BRONX COMMUNITY COLLEGE
It’s okay to brag about your GPA, awards, and honors. Feel free to summarize
your coursework too.
01/2016
MENTAL HEALTH FIRST AID USA CERTIFICATE, NYC DOHMH
I am very pleased to have attained this certificate. I helped quite a few people
with the knowledge I gained from taking this course.
08/2015
HIGH SCHOOL EQUIVALENCY/TASC, NYSED
I attained a total test score of 2743.
06/2005
MEDICAL ASSISTANT CERTIFICATE, THE ALLEN SCHOOL
Received a certificate for perfect attendance.
SKILLS
● Microsoft 365
● Attentive Listener
● Practicing Empathy
● Execute my work efficiently
● Fast Learner
ACTIVITIES
● Assisted doctors with patients firsthand and was told that I made them
more efficient.
● Assisted doctors with medication authorization.
● Collected faxed requests for medications, attached them with the right
chart so the doctor could sign them for the patients without being told to do
that task.
● Took a certified photography class during my spare time and also obtained
a Food Protection certificate from NYCDOHMH.
● I am proficient at multitasking and focused on prioritizing workload.
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