HEATHER ACOSTA

OPERATIONS MANAGER

INFO

SKILLS

WORK EXPERIENCE

EDUCATION

ADDRESS

**** *. ****** ***. **** 444

Tampa, FL 33614

PHONE

813-***-****

EMAIL

adoivr@r.postjobfree.com

Hillsborough Community College

Aug 2016 - Dec 2017

Tampa

High School Diploma, Tampa Bay Technical

June 2016

Tampa

Marshalls, Operations Manager

Nov 2019 - Current

Newsom Eye, Opthalmic Technician

July 2019 - Dec 2019

Marshalls, Administrative Coordinator

Apr 2018 - Sept 2018

Assisted managers with their responsiilitis such as hiring and training, sales reports, operational planning including expenses, and more. Marshalls, Key Carrier

Sept 2018 - Apr 2019

Tampa

Tampa

Tampa

Tampa

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Acted as manager to execute daily business plans, policies and procedures as well as role model exceptional customer service.

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Helped obtain accurate patients charts to inform doctors and assisted in minor procedures. Responsible for organzing and stocking supplies.

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Hired, trained, supervised and developed a large team of 70+ associates while providing quality customer service at all times.

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Managed the daily activity of the sales floor, backroom, front end, dressing room and cash office in a high volume store.

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Optimized store efficiency through expense control, scheduling and payroll. Trained new assistant managers across the district.

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Developed creative business plans to promote sales in a 13 million dollar store. Oversaw/monitored loss prevention and ops programs.

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Bilingual

(Fluent in Spanish)

Microsoft Office

Reflexis

Kronos

Talent Management

System

Leadership

Organization

Communication

Trained in using all necessary testing equipment and programs. Perfomed cataract surgery pre-op tests and work ups.

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Contact this candidate