ADELAINA MERCADO
*** ********** *** ****** *****
Ridgefield, New Jersey, 07657
***************@*****.***
WORKEXPERIENCE
KNOWLEDGEPOINT360, SECAUCUS, NJ
Event Coordinator (Pharmaceutical), Dec 2005 – Apr 2008
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction ofparticipants, and resolution of any problems that arise.
Confer with staff at a chosen event site to coordinate details.
Coordinate services for events, such as accommodation and transportation for participants, facilities,catering, signage, displays, special needs requirements, printing and event security.
Consult with customers to determine objectives and requirements for events such as meetings,conferences, and conventions.
Meet with sponsors and organizing committees to plan scope and format of events, to establish andmonitor budgets, or to review administrative procedures and event progress.
Evaluate and select providers of services according to customer requirements.
Plan and develop programs, agendas, budgets, and services according to customer requirements.
Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
Maintain records of event aspects, including financial details.
Conduct post-event evaluations to determine how future events could be improved.
Organize registration of event participants.
Review event bills for accuracy, and approve payment.
Inspect event facilities to ensure that they conform to customer requirements.
Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
Develop event topics and choose featured speakers.
Working with Sales representative with portal information.
Hackensack University Medical, May 2002 – May 2005
Operate communication systems, such as telephone, PBX switchboard, and intercom.
Route emergency calls appropriately.
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages asnecessary.
Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
Place telephone calls or arrange conference calls as instructed.
Relay or route written or verbal messages.
Contact security staff members when necessary, using radio-telephones.
Answer simple questions about clients' businesses, using reference files.
Arlene Simpson Associates, Jan 1997 – Mar 2005
Administrative Assistant
Operate office equipment such as fax machines, copiers, and phone systems, and use computers forspreadsheet, word processing, database management, and other applications.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according totheir needs.
Answer telephones and give information to callers, take messages, or transfer calls to appropriateindividuals.
Make copies of correspondence or other printed material.
Review work done by others to check for correct spelling and grammar, ensure that company formatpolicies are followed, and recommend revisions.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Manage projects or contribute to committee or team work.
Mail newsletters, promotional material, or other information.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise other clerical staff and provide training and orientation to new staff.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizingexpenditures, establishing rates for services, and coordinating financial reporting.
EDUCAT ON
BERGEN COMMUNIY COLLEGE, PARAMUS, NJ
2011 - Accepted to Paralegal Studies program