Administrative Assistant
Resume:
Keri Bennett
*** **** ***** **, *********, ND ***01
***********@*****.***
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Motivated office professional with proven skills in managing appointments, meetings and events. Able to independently or jointly organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with adaptability to handle changing demands. Skilled team player with strong background in office style environments. Work well independently as well as in a group setting to handle assignments and always ready to go beyond basic assignments. Quicker learner with good computer abilities.
Skills
●Customer and client relations
●Program files maintenance
●Office administration
●Meeting minutes
●Filing and data archiving
●Writing reports
●Grant report writing
●Invoice Processing
●Multi-line Telephone Systems
●Letter preparation
●Travel coordination
●Database Management
●Mailing handling
●Record keeping
●Contract agreement preparation
●Documentation and reporting
●Contract negotiations
●Paperwork drafting
●Spreadsheet management
●Meeting arrangements
●Documentation and control
●Multi-line phone proficiency
●Administrative support
●Information security
●Internal communications
●Mail distribution
●Sorting and labeling
●Purchase orders organization
●Office management
●Business correspondence
●Policy and procedure modification
●Relationship building
●Time Management
Experience
Niobrara County Sheriff’s Office Lusk, Wy
Administrative assistant may 2013- August 20, 2021
●Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
●Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
●Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
●Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
●Drafted professional memos, letters and marketing copy to support business objectives and growth.
●Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
●Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meetings notes.
●Interacted with venders, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
●Executed record filling system to improve document organizations and management.
●Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
●Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
●Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
●Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
●Drafted professional memos, letters and marketing copy to support business objectives and growth.
●Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
●Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
●Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
●Executed record filing system to improve document organization and management.
●Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
●Maintained staff directory and company policy handbook for human resources department.
●Monitored deputies' work calendar and scheduled appointments, meetings and travel.
●Sorted and distributed office mail and recorded incoming shipments for corporate records.
●Tracked inventory and ordered office supplies encouraging cost-effective solutions.
●Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
●Arranged rapid office equipment repair and maintenance with vendors.
●Routed incoming calls and faxes and drafted detailed messages to expedite response.
●Offered departmental administrative support.
●Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Niobrara County Sheriff’s Office Lusk, WY
Dispatcher May 2013-November 2018
●Responded to over 100 daily caller requests with information about assistance and time-frames.
●Evaluated and adjusted over 10 routes based on daily needs, available workers, traffic hazards and weather conditions.
●Sent out deputies and officers to assist 24/7 hourly callers based on locations, needs and worker availability.
●Closely monitored dispatch board to triage and prioritize over 100 daily calls.
●Kept detailed track of all available law enforcement and all in-progress and completed calls.
●Maintained updated and detailed records of calls in physical and electronic database.
●Maintained updated and detailed records of calls in physical and electronic database.
●Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
●Maintained excellent attendance record, consistently arriving to work on time.
●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
●Handled over 100 calls per 8-hour shift to address community inquiries and concerns.
●Worked with the community to understand needs and provide the best overall service from law enforcement, fire department, emergency medical services and Niobrara Electrical.
Niobrara County Sheriff’s Office Lusk, WY
Detention Deputy April 2012-May 2013
●Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
●Handled inmate counts and searches for missing inmates.
●Coordinated responses to emergency situations arising in different locations of the jail.
●Verified all prison visitors carried proper identification and had no contraband before entering institution.
●Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
●Inspected housing cells and assisted in completing in-depth searches for contraband or damage.
●Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
●Cleaned prisoner holding areas to prevent spread of disease or infection.
●Searched building and grounds, living quarters and work areas for contraband.
●Established positive working relationships and maintained boundaries with resident offenders.
●Created and maintained arrest files on all inmates processed through jail.
●Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
●Made rounds at specified intervals and conducted head counts and roll calls.
●Received and inspected mail, property and funds from visitors on behalf of designated inmates.
●Maintained custody and control of 15-20 inmates housed in the Niobrara County Jail.
●Built solid relationships with staff and residents to keep institution safe and secure.
Niobrara County Hospital Lusk, WY
Housekeeper June 2010-April 2012
●Coordinated daily workflow through task prioritization and concise scheduling.
●Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
●Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
●Procured pricing information from various vendors to support cost-effective purchasing.
●Analyzed and identified equipment failure root causes and initiated correction actions.
●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
●Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
●Resolved conflicts and negotiated mutually beneficial agreements between parties.
●Maintained excellent attendance record, consistently arriving to work on time.
●Worked with hospital staff and patients to understand needs and provide best facility service.
●Worked with hospital staff and patients to ensure the cleanliness and keep the facility disinfected for disease.
●Verified cleanliness and organization of storage areas and carts.
●Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
●Disposed of trash and recyclables each day to avoid waste buildup.
●Arranged for provision of extra room bedding, linens, towels and furniture to satisfy patients with special needs.
●Kept building entryway glass clean and polished for professional presentation.
●Swept and washed all hard surface floors.
●Disinfected and mopped bathrooms to keep facilities sanitary and clean.
●Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
●Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
●Cleaned and buffed tile floors using industrial cleaning equipment.
●Used commercial chemicals to disinfect floors, counters and furniture.
●Slid beds, chairs and bedside table furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
●Rotated linens in storerooms and replenished when supplies ran low.
●Adhered to professional house cleaning checklist.
●Transported cleaning products and equipment to and from utility rooms.
●Cleaned and changed bedspreads, blankets and mattresses.
●Cleaned and stocked over 20 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
●Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
●Accepted accountability for all assigned building keys, master keys and access cards.
●Stripped and refinished hard surface floors to maintain quality condition and appearance.
●Documented and reported all necessary facility and building repairs observed.
●Trained new housekeepers on all departmental procedures and provided assistance in finding necessary equipment items and cleaning supplies.
●Dusted picture frames and wall hangings with cloth.
●Polished glass surfaces and windows.
●Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Education
Guernsey-Sunrise high school Guernsey, wy
High School Diploma May 2004
Activities
I have also monitored and maintained people on house arrest through the use of ankle monitors.
I am Certified as a T.I.P.S. trainer in the state of Wyoming for instructed the legal ramifications of properly serving alcohol.
I am a certified Public Notary in the county of Niobrara state of Wyoming.
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