Lacy M. Coates, RMA

***** ****** **. ********, ** 63136~ adoinw@r.postjobfree.com~314-***-****

A dedicated and focused Registered Medical Assistant with several years of excellence in customer service and customer satisfaction. I'm able to clearly communicate and take time to make personal connections with a solid reputation as a team player and passion to help others. Skills

• Ability to form patient/customer relations

• Vital Signs

• Injections

• Venipuncture butterfly/double ended

• Front office(greeting, scheduling, triaging)

• Data entry 10-key/alphanumeric

• analytical

Education

Missouri College Brentwood, MO

Medical Assistant, Diploma 2016

American Heart Association CPR Certified

American Medical Technologists-Registered Medical Assistant (2792289) Midwest Foot and Ankle Care, LLC St. Louis, MO April 2016 – May 2016 160-Hours Medical Assistant Externship

.Office duties. Vitals . Measurements and foot sculpting

. Assisted doctor with house calls as well as nursing homes/assisted living facilities

. Cleaning exam rooms before and after rooming patients Experience

Change Healthcare Bridgeton, MO

Operations

Jan 2020- current

multiple tasks on multiple printers simultaneously to help maintain the work flow process. Preforms troubleshooting on machinery and Inspection Maintains HIPAA while meeting production schedules to accurately meet company's expectations printing up checks as well as insurance benefit letters.

Prologistix

Staffing Agency St. Louis, MO

Oct 2018-current

various warehouses and distribution centers. Line worker. RF scanner and pc knowledge. package handler. preload/unloader. picking/pulling. solid lifting techniques Central Medical Group DBA BJC St. Louis, MO

Oct 2016- Dec 2017

. Internal Medicine

. 75% data entry support with admin office duties

. waiting and patient room cleanliness

. shots and immunizations

. DVTS and labs

Cracker Barrel Old Country Store St. Louis, MO August 2012 - Sep 2016 Employee Trainer Coordinator

. Conducted orientation classes and completed new employee paperwork (I-9,1040,W4)

Oversee new employee training

Oversee computer training via eLearning

Tracked employee evaluations and encourage them to continue skill training for merit raises

Worked with all employees to ensure Cracker Barrel standards was being met

Mentor

Administration support to Unit Managers

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