Manager
Resume:
Crystal Flores
Hemet, CA *****
*************.****@*****.***
Authorized to work in the US for any employer
Work Experience
Manager
Money Mart Check Cashing - Hemet, CA
May 2005 to June 2021
• Reviewing financial reports to see if the store has met budget or is approaching to meet budget.
• Out of store area marketing along with in store marketing.
• Answering phones and transferring the line to different departments of our company when needed.
• Processed payday loans, check cashing and wire transfers.
• Participated on weekly conference calls with our district manager to go over the areas that need improvement with the whole district.
• Scheduling for all store employees every month.
• staying within monthly budgeted hours allowed for the store.
• Conducted interviews, Sent paperwork to District Manager for background check of interested candidates of hire.
• Handled day-to-day operations
• Handled drawer cash outs
Education
Esperanza High (Continuation)
June 2004
Skills
• Scheduling (3 years)
• Microsoft Word (10+ years)
• training (10+ years)
• Customer service (10+ years)
• Management (3 years)
• Typing (10+ years)
• Filing (10+ years)
• Phone etiquette (10+ years)
• Cash handling (10+ years)
• Budgeting Hours (3 years)
• Clerical experience (10+ years)
• Computer literacy (10+ years)
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Teamwork: Interpersonal Skills — Proficient
April 2019
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Proficient
Electronic health records: Best practices — Proficient May 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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