Technology Specialist Service Associate
Resume:
Sonya Richardson
Tampa Florida 33637
**********@*****.***
Eagerly, Dr. Sonya Richardson, is seeking a position in Information Technology with the United States Government. It is my desire to utilize my my (developing) acquired technical training and proficiency in a technological environment maintain and improve its performance. . Moreover, my noteable technology, education, and supervisory skills and service training will serve as a bonus to building and maintaining client relations. Individually and collectively in a teaming manner. Concisely, my focal point is to become an Information Technology Specialist. Work History
2020-01 -
Current
Contractor/Consultant
Blessed Divas, Remote, US
● Leveraged business tool expertise to develop and deploy customer interfaces.
● Maintained records related to sales, returns and inventory availability.
● Educated customers on promotions to enhance sales. 2020-04 -
2020-12
Team Member
Delaware North, Tampa, FL
● Kept work areas clean, organized and safe to
promote efficiency and team safety.
● Learned all required tasks quickly to maximize
performance.
● Lifted, stacked and transported boxes weighing up to 25 pounds.
● Sought out ways to go above and beyond job
requirements.
● Resolved Order issues quickly to maintain productivity goals.
2018-04 -
2018-07
Customer Service Associate
Sykes Enterprises Inc., CO, CO
● Managed customer relations and customer service
through daily communication and interaction.
● Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Contact
Location
Tampa, FL, 33637
Phone
*************@*****.***
Skills
Strategic Planning
Client Relationships
Processes and procedures
Team Leadership &
Development
Server Management
Project Management
Programming
Innovative
MS Office
Technical Writing
Problem resolution
Supervision
● Conferred with customers about concerns with
products or services to resolve problems and drive sales.
● Issued receipts and processed refunds, credits, or exchanges.
Education
2014-01 -
2018-07
Doctorate: Education-major Organizational Leadership Nova Southeastern University - Davie, FL
2020-08 -
Current
Certificate : Technology And Industrial Arts Education Ivan On Tech Academy - Remote
Certifications
2020-10 Ethereum
2020-09 Javascript
2020-10 Defi
2020-10
2021-06
Ethereum Smart Contract Programming
Enrolled in several courses to promote proficiency in informational Technology
Interests
Teaming
Web Surfing
Cooking
Education attainment
Researching
Project organization
Operational improvement
Software
JavaScript
Smart Contract Ethereum
Programming
.
Contact this candidate