Care Manager Customer Service

TIJUANA RICHARD

*** * ******, *********, ***** • Phone: (469) 420- 8498 • Email:****************@*****.*** CNA • CARE MANAGER

Accomplished Cna. Resident Care Manager for more than 20 years. Some of my duties were as follows, assist residents in memory care, dress, groom, bathe, transfer, check vitals, chart administer medications, report unusual occurrences to charger nurse, physicians, and family. Actively participate in residents plan of care and promote resident safety.

COMMUNICATION

● Ability to use communication skills effectively, organizational, and problem solving skills and to cooperate with various departments, within the facility and families, guest and others that I may come in contact with while on duty.

● Establish relationships with residents, and their families, coworkers and vendors.

● Great in providing outstanding customer service in various platforms through relationship building. WORK HISTORY

BETHESDA GARDENS, ARLINGTON, TX – LEAD CARE MANAGER NOVEMBER, 2014- PRESENT WESTCHESTER ASSISTED LIVING, FORT WORTH, TX - RESIDENT SERVICES SEPTEMBER, 2011- OCTOBER, 2014 THE WATERFORD ON COOPER, ARLINGTON, TX - CNA APRIL, 2007- JULY, 2011 EDUCATION & TRAINING

Northside High School, Lafayette Louisiana • 1990-1994 CERTIFICATIONS

Liberty Institute Arlington, Texas; Graduated 1995 Texas CNA

CPR, Basic Life Support

REFERENCES

Supporting documentation and information furnished upon request

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