Miles Stanley Keller

**** ****** **** **** ******* Pass Texas 783336

361-***-****

adohlo@r.postjobfree.com

EXECUTIVE SUMMARY

Accomplished technical project manager, helping many companies strengthen their competitive position and improve business processes while delivering highly effective innovative IT solutions to large enterprises. Bringing a wide range of demonstrated client focused consulting and technical project management experience within various global industries including aerospace, engineering, local-state government, banking, retail/wholesale, consumer goods, retail, manufacturing, travel & hospitality.

CORE COMPETENCIES

Digital Transformation

Cloud, Collaboration and Workplace

Infrastructure Technologies

Site-Reliability-Engineering (SRE)

Microsoft Teams

Active Directory (AD)

Group Policy (GPO) Management

IT Service Management (ITSM V3)

Service Level Agreements (SLA)

Incident Management

Problem Management

Release Management

Change Management / Configuration Management / Service Requests

Global Service Delivery

Cross-functional team leadership

Budget Management

Business integrations

Key Relationships / Partnership Management

Continuous Service Improvements

IT Leadership, Strategy, Design, Road Maps

Office 365 Migration

Active Directory design, Build and Migrate

Intune design, setup and Migration

Business Process

Management Consulting

Asset Management

Disaster Recovery (DR)

Business Continuity (BC)

Event Management / Cyber Security

0365 exchange setup and secure

Program Management

Project Management Plan and execution

Agile / Waterfall / DevOps principles

Cloud to Cloud Migration

HIGHLIGHTED ACCOMPLISHMENTS

Managed complex implementations using Agile & Waterfall methodologies, an agile example was DEP; waterfall methodology included Office 365, PC imaging, packaging and OS patching.

Achieved staffing reduction and service improvements by implementing enterprise management frameworks, automation, modern self-service and AI technologies decreasing operating expenses by 30-40%.

Restructured Service Delivery organizations using ITIL V3 (Plan/Build/Run), Agile and DevOps principles; raising Service Level compliance to 98% and reducing Mean Time to Resolve by 25%.

Enabled early detection and response to zero-day exploitations leveraging PowerBI to drive real-time compliance Dashboards for OS, Office 365, and Antivirus health; reducing reaction time by 10-fold.

Led virtualization initiatives utilizing VMware, achieving increased capacity while gaining a 4-fold reduction in physical footprint.

Intune setup

Setup o365 exchange

Migrate AD

Accomplished a Office 365 migration of 20,000+ employees and AD consolidations of numerous business domains & introduced Single-Sign-On and multifactor authentication.

Realized Digital transformation with Cloud Collaboration tools, Office 365, Teams, SharePoint, OneDrive, global mobility and co-authoring; achieved adoption rates of over 80%.

Creativity established the use of innovative AI technologies to improve service and reduce Service Desk annual cost by $250K.

Obtained an on-premise data center reduction of 80% with the movement to AWS & Azure Cloud environments.

Improved investment decision making and flexibility to adapt to dynamic business demands with the rollout of a Project & Portfolio Management system resulting in more realistic project timelines and better proactive hiring plans.

Championed Windows 7 to 10 upgrade within a 10,000 global window footprint.

Workplace is a communication tool that connects everyone in your company, even if they're working remotely. Use familiar features like Groups, Chat and Video

RECENT EMPLOYMENT HISTORY

SMALL LIST OF PROJECTS

COGNIZANT TECHNOLOGY SOLUTIONS OCT 2010 – JUNE 2021

AXAXL SCRUM Master – (November 2020 to June 2021) ran Scrum team to move applications form a privet datacenter to Azure and AWS. Moved all servers from privet cloud to Azure. Ran 5 SCRUM teams of 10 people each.

Items moved:

Exchange

Custom applanations

SharePoint

Active Directory

Power BI

And all other applactions

Project Manager for KCI a 3M company – (Dec 2019 to Oct 2020) Migration to o365 “Azure”, setup and configured Intune, exchange, SharePoint and Exchange. Upgraded all on prem servers to 2016 and migrated AD from KCI to 3M

Key Achievements:

Using Agile keep project on track and completed 2 months early. Handled the setup of Intune and the AD migration.

Keep budget on track. And handled all team members

Lead the agile framework and trained team members on the workings of Agile.

Keep management UpToDate with all reporting.

Setup AZURE connection and setup azure AD. Moved SQL servers to azure

Kaiser Permanente - Senior Project Manager (Feb 2019 to Nov 2019) Managing migration efforts to a new FaaS cloud storage solution. Developed overall NAS storage migration plan and move groups for 6 data centers. Completed initial test migrations, now conducting production migrations working with KP application teams and incumbent service provider.

Key Achievements:

Managed the design, build and migration of the Cloud storage

Managed all staffing

Managed all reporting and interaction with incumbent service provider

Setup Intune and Exchange in o365

Voya – Architect/Project Manager (Oct 2017 to Jan 2019) Serving in a hybrid architecture/program management role, Rick led efforts to plan infrastructure related application remediation in preparation for new data center migrations. Conducted 60+ architecture governance design reviews. Large migration effort with over 12,000 total servers. Migrated Voya’s total AD from one datacenter to a newly built datacenter and upgraded all DC servers. Migrated 1000 servers to Azure, setup and migrated exchange, setup Intune for all company phones and setup their new Teams site.

Key Achievements:

Migrated servers to o365

Managed all staffing

Setup Intune and was involved in all testing

Went to remote location to configure managers phones

Alaska Air – Technical Project Manager (Jul 2016 to Sep 2017) Coordinated technical efforts to perform business critical application mapping and discovery. Performed architectural interviews with client Enterprise Architects & Cognizant Architects to establish next-gen Cloud-compute initiatives, delivering quality data analysis of 1,200 enterprise applications. Updated Workplace communication tool

Key Achievements:

Migrated servers to o365

Managed all staffing

Setup Intune and was involved in all testing

Setup 0365 exchange and migrated all mail boxes

PREVIOUS EMPLOYEMENT:

Helix Energy Solutions Group Oil & Energy Houston, TX Jan 2009 Oct 2010

Setup SharePoint online to give oil ships access to safety data

Robbins-Gioia, LL Management Consulting Alexandria, Virginia 1998 - 2009

Worked projects for DoD caried top secret clearance

Planergy Inc 1980-1998

Worked automation projects

EDUCATION

Bachelor’s Degree in Computer Science, University of Incarnate Word,

PROFESSIONAL INDUSTRY-STANDARD CERTIFICATIONS

PMP

Scrum Methods: The Basics, Scrum: Advanced

Microsoft Azure: Implement Azure Active Directory

Agile Foundations, DevOps Foundations: Lean and Agile

TECHNICAL COMPETENCIES

MCSE SharePoint 2013,2016

MCTS: Windows Server 2008 Active Directory: Configuration

MCTS: Windows Server 2008 Applications Infrastructure: Configuration

MCTS: Windows Server 2008 Network Infrastructure: Configuration

Microsoft Certified Trainer (MCT)

Project Management Professional (PMP)

Security +

A+

In process Azure

CSM AGILE SCRUM MASTER

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