Scheduling Manager Travel Agent
Resume:
Kimika Jackson
Charlottesville, VA *****
***.*********@*****.***
My main objective is to be involved with the service I love the most...helping people. I'm seeking a relationship that promotes growth for my employer and myself. My employment history provides a snapshot of my skills and character and reads as follows:
Willing to relocate: Anywhere
Work Experience
Scheduling Supervisor
Charlottesville Gastroenterology Associates - Charlottesville, VA
July 2018 to Present
In my short time working with CGA I have had two promotions. After my first six months as a scheduler, I was promoted to second in command. Over the next six month I was later promoted to the scheduling supervisor. My duties include:
• Ensure that all schedulers have had temperatures taken and report any signs of COVID 19 upon arrival • Over look schedule to ensure that red phones are called-assign to a scheduler to complete if necessary • Review schedule to ensure that all reschedules for the week have been completed. • Run weekly Sentara Martha Jefferson Hospital(SMJH) case report and email/ fax to appropriate personnel at that location
• Document all schedule change request from providers and discuss them with scheduling manager. Also notify nursing manager of any provider add ons' or removed appointment within the week • Revise calendars and templates as needed
• Ensure voicemails are cleared at the end of each day
• Note billing authorization date for all schedulers
• Provide and assist with scheduling disputes/ discrepancies for main office
• Consult with office manager and other team managers regarding any scheduling disputes or changes
Certified Nursing Assistant (CNA)- Lead Aide(PRN)
Rosewood Village Assisted Living and Memory Care - Charlottesville, VA
April 2018 to Present
• Worked in a nursing home
• Took vital signs regularly
• Provided for residents' physical and emotional needs
• Cleaned rooms, bathrooms, hallways, linens and floors
• Assisted residents with daily routines: feeding, bathing, dressing, grooming, walking, exercising and ROM exercises
• Aided in lifting residents when necessary
• Assisted 25 elderly, disabled and hospice patients daily
• Coordinated activities for residents
• Recorded resident care
• Assisted with wound care
• Performed post-mortem care, if needed
CNA - Certified Nursing Assistant
Westminster Canterbury of the Blue Ridge - Charlottesville, VA
October 2014 to March 2018
Dementia specialist
• Worked in a nursing home and home environment
• Assisted 30 elderly, disabled and hospice patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped residents with activities of daily life (ADL): bathing, exercising, grooming, dressing, feeding, walking and ROM exercises
• Aided in scheduling resident daily activities
• Documented all care
• Handled minor wound care
• Made beds
• Cleaned and sanitized rooms
• Performed post-mortem care, if needed
Cashier
Walmart - Charlottesville, VA
August 2010 to November 2013
• Greeted customers
• Handled customer complaints and concerns
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
CNA - Certified Nursing Assistant
Autumn Care of Madison - Madison, VA
August 2008 to August 2010
• Worked in a nursing home and nursing facility
• Assisted 30-35 elderly, disabled, cancer and hospice patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, exercising and ROM exercises
• Aided in scheduling resident daily activities
• Documented all care
• Handled minor wound care
• Made beds
• Cleaned and sanitized rooms
• Performed post-mortem care, if needed
Education
High school diploma or GED
Skills
• Customer service
• Vital Signs
• Home Care
• Laundry
• Nursing
• English
• Typing
• Memory Care
• Dementia Care
• Caregiving
• Hospice Care
• Alzheimer's Care
• Meal Preparation
• Cleaning Experience
• Hospital Experience
• Medical Office Experience
Certifications and Licenses
CNA
CPR Certification
CNA
Additional Information I have been licensed since 2008
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