DevOps Engineer
Resume:
Work History Contact
Chinedu Ugbaja
DevOps/Cloud Engineer
Accomplished Cloud Engineer with over 5 years of experience and consistently learning new technologies. Well-versed in customer success, cloud computing, financial technology, product management and development operations(DevOps). Dedicated to complete knowledge of company products and services for optimized customer service. As an organized and highly creative individual, I love challenges of working within a dynamic and fast paced working environment. The knowledge gained from my corporate experience in various industries (Technology, Oil and Gas, Finance) has shaped my ability to adapt quickly, work efficiently, think creatively and work efficiently as part of a team or on my own. 2018-04 -
Current
2015-10 -
Solutions Delivery, IPG Division
Systemspecs Limited
DevOps, Systems Integration to Remita Payment Gateway for several PSSPs, Infrastructure management.
Docker, Kubernetes, Microservices, CI/CD, Jenkins, ELK(Elasticsearch, Logstash and Kibana),Linux
Administration, SQL Query Language.
Design and Implementation of monitoring system for multiple payment channels to gauge performance analytics and up- time of Platform. Helped customers choose solutions suited to specific business needs by offering insight into available product or service options.
Collaborated with product engineering teams to implement requested features and address weaknesses in Remita application
Maintained deep technical background knowledge in products and services parameters in order to facilitate authoritative communications with customers and internal stakeholders. Maintained tactical control of project implementations and timelines to keep teams on task and achieve schedule targets. Business Analyst, Application Support
Address
Yaba, Lagos
Phone
(+234) 808-***-****
**.******@*****.***
Skills
DevOps
Excellent
Docker
Excellent
Kubernetes
Very Good
Cloud Computing/Engineering
Very Good
CI/CD
Very Good
2018-03 Systemspecs Limited Microservices
Very Good
2015-03 -
2015-10
2013-08 -
2013-10
First level support for customers on Remita related issues. Transaction monitoring for smooth processing of transactions. Maintaining relationships with all commercial banks and many micro-finance institutions to ensure smooth operations.
Led initial Live chat and IP telephony implementation for first level support.
Championed user experience testing for
pre-launch and post-launch phase of the Remita mobile app. Engagement with technical personnel for improvement of user experience on the Remita mobile app.
Educating newer employees on work process flows, ethics and office culture.
Engagement with 3rd party partners for customer success. Documentation of resolution procedures for swift turnaround time for the team members.
Technical Service Engineer
Opex Oil and Gas Resources Limited
Routine maintenance of Natural gas distribution systems. Monitoring of gas pressure and supply to various
organizations.
Capture and Management of ERP software for maintenance operations of Gaslink Nigeria. (Subsidiary of Oando Gas and Power).
Engagement with clients on usage and performance of installed gas facilities.
Network Administrator
Foursquare Gospel Church Nigeria
Handled the report submission system and database. Website Development
Very Good
SQL Query Language
Very Good
Creative Thinking
Excellent
Customer Success
Excellent
2012-03 -
2012-08
2009-07 -
2009-08
Server handling and Network monitoring.
Meeting ISP vendors to identify best Internet plans for the organization.
Handled live streaming procedures and wirings Acted as technical support for the report submission platform. Technical support for the Headquarters
concerning network challenges.
ICT Support Engineer
Systemtech Services Limited
Installation of Access Control Systems. Server
configurations.
Network wiring and configurations. Laptop and
Desktop repairs.
Delivery of systems and servers to clients.
Intern
Synovia Limited
Worked on installation of Operating Systems. Basic computer system coupling and repairs.
2008-01 -
2013-01
Bachelor of Engineering: Computer Engineering
Covenant University
2012-05 Cisco Certified Network Associate
2021-03 Microsoft Certified: Azure Fundamentals
2021-06 Microsoft Certified: Azure Administrator
Associate
2021-08 Alibaba Cloud Associate Systems Operator
2021-08 Alibaba Cloud Associate Cloud Computing
2021-08 Microsoft Certified: DevOps Engineer Expert Certifications
Education
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