Forklift Operator Customer Service
Resume:
Robert Stapley
Customer Service
**********@*****.***
**** * *** ******* *** Meridian, ID, 8
3646
MESA COMMUNITY COLLEGE
Mesa, AZ
Completed coursework towards
Associate in Arts (A.A.) Biology (Jun 1996)
AMADOR HIGHSCHOOL
GPA: 3.0
Pleasanton, CA
High School Diploma (Jun 1985)
Relevant Coursework
EDUCATION
• General Education
Customer Service
Customer Service Experience
Customer Engagement
Phone Calls
Communication Skills
Answering Questions
ADDITIONAL SKILLS
Forklift
Hi-reach
CERTIFICATIONS
Proactive professional with 15 years of experience and a proven knowledge of conflict resolution, customer needs assessment, and customer satisfaction. Aiming to leverage my skills to successfully fill the Customer Service role at your company.
CAREER OBJECTIVE
INBOUND DOCK
Amazon, Nampa, ID / Dec 2020 - Present
FINAL FINISHER 2
Unemployed, Butte, MO / Apr 2020 - Dec 2020
FINAL FINISHER 2
Montana Precision Products, Butte, MO / Sep 2018 - Apr 2020 DOCKWORKER/FORKLIFT OPERATOR
Marathon Cheese Corporation, Mountain Home, ID / Sep 2016 - Sep 2018
EXPERIENCE
Maintained safe and clean environment by adhering to safety policy and procedures.
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Maintained quality service by following organization standards.
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Stood, walked, reached and lifted repeatedly throughout shift.
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• Maintained reliable attendance and consistent work hours. Counted, compared, checked and inspected quantities of materials and product.
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Loaded and unloaded trucks, receiving raw materials and products.
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Performed and documented calibration of
instrumentation, scales and balances.
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• Worked under tight deadlines and scheduling demands. Applied creativity and problem solving skills in
troubleshooting work.
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Dealt with stressful situations and timelines while maintained professional attitude.
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Read blueprints, diagrams, process sheets and assembly and schematic drawings.
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• Maintained and operated all dock equipment efficiently. Received merchandise from containers, using handheld RF scanner.
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Stood, walked, reached and lifted repeatedly throughout shift.
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• Retrieved and transported product to assigned slots. Maintained safe and clean environment by adhering to safety policy and procedures.
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SALES ASSOCIATE
Sportsmans Warehouse, Meridian, ID / Aug 2009 - Sep 2016 Maintained clean and well-organized floor and back-stock area.
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Showed passion, knowledge, dedication and commitment for sports and activities supported in stores.
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Maintained proper inventory by stocking and facing shelves.
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Moved merchandise from shipping containers to display cases.
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Labeled, stocked and inventoried department
merchandise.
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Listened to customers and maintained friendly, positive, professional attitude.
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Contact this candidate