PATRICIA SAVO

860-***-****

Shelton, CT *****

Email: adogu4@r.postjobfree.com

PROFILE

Ten years of experience as an Executive/Personal Assistant combined with additional skills in multiple facets of customer relationship management. COMPETENCIES

● Strategic Planning ● Value-Added Relationships

● Project Management ● Relationship Building

● Social Media ● Change Management

● Account Management ● Self-directed

● Client Loyalty ● Continuous Quality Improvement

WORK EXPERIENCE

LASSE’S RESTAURANT & CATERING, Milford, CT 11/11 - Present EXECUTIVE/PERSONAL ASSISTANT

● Perform multiple administrative functions including correspondence, meeting planning, calendar management, order processing, and billing/account management for a multi-million-dollar catering business.

● Serve as a liaison to corporate clients including Griffin Hospital, Eversource, Lockheed Martin, Boehringer Ingelheim, Bristol Myers Squibb, United Illuminating, Yale-New Haven Health Care, United Health Care, Schick, USPS, University of Bridgeport, Costco, Subway World Headquarters, and many more.

● Manage relationships with 300 pharmaceutical Sales Representatives.

● Focus on a positive customer experience.

● Align all services with clients’ specific needs.

● Use client feedback as a baseline for continuous improvement.

● Contribute to a customer-centered culture and philosophy.

● Prepare financial statements for the tax accountant and IRS.

● Function as a solutions and consultative seller.

● Establish client-focused partnerships.

● Created and maintained a Facebook page and grew it to 5,000 followers.

● Collaborated with IT on the design and implementation of an online ordering system.

● Track and monitor events from concept to successful implementation.

● Partner with CEO/CFO to streamline and re-engineer workflows and processes. PATRICIA SAVO Page 2

Resumé (Continued)

WORK EXPERIENCE (Continued)

EXECUTIVE/PERSONAL ASSISTANT (Continued)

● Serve as a catalyst for positive change, new ideas and continuous improvement.

● Utilize multi-tasking to contribute to lean and efficient staffing.

● Performed public speaking with an audience of as many as 500 people. THE PINES AT DAVIDSON, Davidson, NC 2/08 – 10/11

DIETARY AIDE

● Worked with an interdisciplinary team and provided special and healthy diets.

● Aligned diets with established care plans.

SENSITIVE CARE COSMETIC & FAMILY DENTISTRY, Milford, CT 6/03 – 12/07 DENTAL ASSISTANT

● Created dental X-rays.

● Assisted with multiple dental procedures.

● Contributed to a positive patient experience.

● Handled all credit, cash and check transactions for multiple departments.

● Prepared end-of-day cash balance sheet and report of income. EDUCATION

GATEWAY COMMUNITY COLLEGE

Attended

COMPUTER SKILLS

Microsoft Office Suite

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