ERICA ULMER Cranbury, NJ *****

adogdt@r.postjobfree.com C 917-***-****

OBJECTIVE

I am seeking a position as an:

1. Administrative Assistant

2. Receptionist

3. Customer Service Representative

4. Assistant Bookkeeper

5. Personal Assistant

I would like to utilize my knowledge and become a beneficial part of your institution. EXPERIENCE

PENN TOYOTA SCION

Main Receptionist, 9/12 to 10/12, Full-Time

Meet and greet customers, Main Switchboard, Clerical support to upper management, Customer assistance

MID QUEENS PROPERTY MANAGEMENT

Bookkeeper, 12/2011 to 5/12, Full-Time

Meet and greet customers, Bookkeeping, Clerical

HOFSTRA UNIVERSITY

Certified Bookkeeper, 1/11 to 4/11

Bookkeeping I

Bookkeeping II

QuickBooks

Excel 2010

RAISING A FAMILY

4/04 - 1/11

MOUNT KISCO MEDICAL GROUP

Front Desk for Internal Medicine, 1/04 to 4/04

Patient registration, Patient insurance, Operated front desk for more than twenty physicians, customer service

Word Processing, Spreadsheets, Internal billing system, Data Entry, Phone Skills UNITED PARCEL SERVICE

Simulator/OMS Supervisor, 8/98 to 10/01

Dispatching trucks, coordinating machinery, responsible for union worker personnel records, customer service, designing and maintaining computerized spreadsheets for office use.

Word Processing, Spreadsheets, UPS internal system, Data Entry, Phone Skills.

Dispatching drivers, assigning pick-ups, dealing directly with customers SKILLS

Accounts Receivable (A/R)

Accounts Payable (A/P)

Payroll

Reconciliation

Purchasing

QuickBooks

Excel 2010

Receptionist / Secretarial

Customer Service Relations

Switchboard Operator

High-Call Volume Experience

Dealing Directly with the General Public

Word Processing, Data Entry, Clerical Skills, Keeping Ledgers

Timesheet Processing

Coding procedures and Diagnosis

Knowledge of medical terminology

EDUCATION

HOFSTRA UNIVERSITY – Hempstead, NY- 1/11 to 4/11

Certified Bookkeeping Program

ULTRASOUND DIAGNOSTIC SCHOOL – Elmsford, NY- 6/03 to 11/03

Medical Insurance Billing and Coding

WESTCHESTER COMMUNITY COLLEGE –Valhalla, NY- 10/00 to 12/00 QUEENSBOROUGH AUXILIARY FOR H. S. -Bayside, NY- 9/94 to 5/97

High School Equivalency Diploma

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