MELVIN XOLANI KHUMALO
Plot **** Block * Gaborone Botswana
*******@*****.*** +267******** +267********
PROFILE
1. Forward-thinking professional with distinguished knowledge of accounting and management. Known for analysis, accuracy, accountability and professionalism. 2. Meticulous professional skilled in developing and maintaining customer engagement in both online and physical environments.
3. Clean driver’s license
SKILLS
Problem solving skills
Operational efficiency management
Critical analysis
Customer relationship management
QuickBooks and MS office suite
Data analysis and research
CAREER SUMMARY
1. April 2021 to August 2021 Thombel Distinct tutors Tutor
Key responsibilities
Teaching BGCSE students’ sciences and commercials
Managing students’ performance to meet the tuition center’s targets
Managing customer relations with all stakeholders and giving customer feedback 2. Jan 2021 to August 2021 Tebleb Investments
Accounts clerk
Key responsibilities
Maintaining accounting records
Processing invoices and managing accounts payables and receivables
Supporting management with monthly management accounting reports 3. April 2018 to November 2020 Institute of bible teaching Accounts clerk
Key responsibilities
Organized and maintained books of accounts
Processed invoices, payments and maintained daily cash logs and deposits.
Implemented QuickBooks program to create daily spreadsheets and streamline financial reporting.
MK
4. January 2015 to November 2020 Trust academy Bulawayo Lecturer
Key responsibilities
Used PowerPoint to develop visual presentations to engage students.
Attended conferences and seminars to share information and network
Delivered tailored lectures on management and accounting educating students 5. January 2014 to December 2014 Telecel Zimbabwe
External sales representative
Key responsibilities
Educated customers on product features
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Follow-up on customers after sale to resolve service queries and enable customer satisfaction ACHIEVEMENTS
1) BGCSE top achiever award for religious studies
2) ACCA number 1 in Botswana for advanced performance management and strategic business leader June 2021
COURSES AND TRAINING
Association of Certified Chartered Accountants ACCA Advanced diploma in accounting and business
Pending 1 exam to Affiliate membership
BSc (Hons) in Applied Accounting, upper second class Oxford Brookes University United Kingdom
Completed: September 2019
Advanced diploma in business management
Association of Business Executives United Kingdom (ABEUK) Completed: May 2015
Secondary education
Botswana examination council (BGCSE)
Completed in November 2010 with 7 subjects
REFERENCES
Thombel Distinct Tutors Tebogo Simon director +267-******** Email: *********************@*****.***
Tebleb Investments Beki Thebe director +267-******** Email: ********@*****.***
Trust academy Dean Moyo Principal +263********* Email: ********@*****.***
Telecel Zimbabwe Jubilant Sibanda Sales manager +263*********