B E T H O L S O N

920-***-****

adog2j@r.postjobfree.com

N3971 Washington Ave Apt 7,

Kaukauna, WI 54130

PROFESSIONAL SUMMARY

As a Caregiver I provide direct care to clients with various conditions. Understand caregiving basics, including dementia communication strategies, social engagement, and physical care, including lifting, bathing, and feeding support. Well-trained in working with individuals to support daily living needs in personal settings. Focused on helping each person thrive and improve their wellbeing with individualized care. Personal Care Assistant skilled in tending to elderly, and chronically ill clients. Care for patients in hospice and recovery centers. Prepare meals, perform light housekeeping, assist with personal hygiene, run errands, and provide companionship. SKILLS

Medication administration Client documentation

Behavior redirection Community activities

EXPERIENCE

Caregiver, Home Intead for Seniors, Jul 2018 - Current, Appleton, WI Assist residents in managing daily living including lifting, bathing, and feeding support. Maintain case notes to document resident progress and condition. Ensured complete documentation when entering data into the EMR system. Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans.

Encourage social interaction of clients and participated in activities that encouraged reading, games, and activities, cards, bingo, movies, music Provide companionship throughout day, engaging clients in conversation and activities such as going for a ride or out for sundae Follow agency policy and procedures in administering care to clients. Cook meals based on nutritional requirements and special diets. Observe self-administration of medications to adhere to medication regimen. Patient Service Representative, Theda Care, Sep 2007 - Mar 2021, Appleton, WI Provided front desk support and customer service satisfaction to patients, with courtesy, respect, and professionalism.

Obtained and accurately entered demographic, clinical, and financial data into computer system.

Answered telephone promptly and politely provided information and assistance. Identified insurance payer sources and verified insurance coverage. Respected the rights of patients and maintained confidentiality. BO

Jun 1985

EDUCATION

High School Diploma, English, Math and Social Studies Kaukauna High School - Kaukauna, WI