Constance A. Glass
Fort Worth, Texas 76110
Objective: Seeking full time stable position in a friendly environment that offers a good challenge, increased benefits for myself and my family, with opportunities for advancement. Highlights of qualifications
Over ten years in pristine customer service.
Experience in multiple level of sales
Many different skills acquired through an assortment of jobs
Received acknowledgement for going above and beyond normal job description and duties Experience
2016-2018 Dollar General Store Manager
Overseeing retail operations and Ensuring customer satisfaction.
Keeping schedules and communicating with Dollar General corporate offices.
Hiring new employees to include hands-on, audio, visual, and verbal orientation.
Experience with plan-o-grams, displays, advertisements, recovery and absolute cleanliness of store. 2014 Jimmy Johns
In charge of making and handing out samples, acquiring new customers
Knowledge of cross contamination and food storage.
Responsible for extreme cleanliness.
Experience with enthusiastic and speedy customer service. 2012-2014 Personal Assistant Mist System (Home Business)
Time and daily management.
Research and customer support.
Answering phone calls, taking notes, scheduling meetings, emailing, texts etc.
Responsible for handling important documents with care. 2011-2013 HEB Hospital
Maintained clean and fresh rooms for new and existing patients.
Experience with detailed cleaning of medical machines.
Knowledge of safety precautions and hazardous materials. 2010-2011 Electric Cowboy
Nightly liquor prep.
Knowledge of Texas TABC laws.
Responsible for large amounts of money.
Assisted in helping customers with transportation and personal safety. 2010-2011 Sonic Dive-In
Proactive when slow.
Speedy car hop delivery.
Maintained Store appearance in and outside.
Experience with roller skates.
2008-2009 Kirby Vacuum Sales
Responsible of care and protection of equipment.
Pro demonstration of product.
Door to door sales.
2007-2009 Bunny Club
Supervisor, waitress, bartender, DJ and entertainer.
Trained new employees.
Organized files such as customer receipts, liquor sales and register count tickets.
In charge of close and next day prep.
2006-2007 Firehouse Subs
Experience in new cash registers and hospitality.
Organization of store and food prep.
Fast and fresh sandwiches.
2006 Double Dave’s Pizza
Knowledge of Texas food handlers.
Multitasking in kitchen and FOH.
Pleasant customer service.
2005 Albertsons
Recognized and rewarded for performance and ability to be proactive.
Organized shelves and stocked products.
Maintained cleanliness of store.
Retrieved carts.
Education
GED
Manager Training course
Safety and Hazardous materials
Personal Strengths
Job commitment, reliable team player, self motivated, hard working leader, continuous improvement and accelerated placements.