Staffing Manager Payroll Coordinator

Neha Garg

Cell: +1-669-***-**** Email: *************@*****.***

~ Executive Professional – Banking & Finance Sector ~

PROFESSIONAL SNAPSHOT:

Is a proactive team member with positive attitude and skills to lead a team and having experience of over 5 years in Staff Administration, Payroll administration and Banking operations including exposure in retail credit. Organised, self-motivated and initiator to achieve both personal and team business goals. Proficient at providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms. Possess good interpersonal and communication skills with ability to adopt in a given work environment.

Work Experience

Ivana Home Health Care Services, Sugar Land, Texas Jun’21 – Till date

Staffing Manager

Staff Administration and Payroll Coordinator:

Responsible to on-board new employees and maintain employee profiles, credentials, background verifications etc..

Responsible to verify employee timesheets and the patient visits performed by the employees (therapist).

Responsible for preparing payroll reports for employees (therapists)

Responsible to maintain patient records and logs in the Kinnser Software, administration of medi-care supplies and coordination with doctors office for prescriptions.

Coordinate staff with current patient care, contact doctors and nurses for orders.

Asthetic Services, Indore, India Aug’09 – Jul’11

Account Executive

Managing Accounts Receivable for assigned accounts through account analysis, customer calls and invoice research.

Reconciling accounts, researching unapplied cash, short pays and collecting outstanding invoices.

Managing customer interactions related to billing and payments.

Reason for Leaving: Moved to different Country.

AXIS BANK LTD., Bhopal, India May’09 – Jul’09

Executive Operations

Banking Operations:

Responsible for day to day banking operations mainly handling of cash counter/teller and Clearing (posting of instruments), Demand Drafts preparation, CMS, RTGS transfer entries.

Responsible for cash replenishment in the ATM situated inside/near the branch.

Other day to day routine operations with extended support to cross selling team for mutual funds, insurance and other banking products.

Reason for Leaving: Relocation.

RELIANCE CONSUMER FINANCE, Indore, India Feb’08 – Dec’08

Credit Support Executive – Personal Loans

Distinguished efforts towards:

Scrutinizing the application logged in by Sales Team, Verification of the Support documents as per the policy and checking of the eligibility parameters.

Co-ordinating with the team members for logging in of the eligible loan application details in the Loan Originating System (LOS).

Verification of the details entered in the LOS to ensure an error free process.

Deriving the eligibility of the credit facility as per the application details and cross checking it to verify the same.

Quality checking of the data entered in the system.

Credit Underwriting i.e. preparing a case summary of the proposal, sought for the deviation required if any and presenting the case for approval to competent authority and getting the necessary approval for sanction.

Supervising & monitoring the performance level of the other team members to maintain the given “TAT” and timely disbursal of the Loan.

Significantly contributed in achieving business of Rs. 30 million in 2 months.

ING VYSYA BANK LTD., Indore, India Aug’06 – Jan’08

Customer Care Executive

“May I Help You” desk:

Serving as a primary contact interface with the walk in as well as existing customers in the bank premise.

Ensuring customer satisfaction by interacting directly with them and providing them the required information and services for deepening of existing CASA relationship.

Educating the customers for channel migration to use of modern day facilities provided by the bank to get a hassle free banking experience.

Providing the sales support like verification of the forms, customer education about the bank products.

Educating the customers for channel migration to use of RTGS, NEFT, Net Banking, Self Banking etc. to get a smooth and faster banking transaction experience.

Handling walk-in customer issues related to cheque books, ATM card & PIN numbers etc.

Banking Operations:

Coordinating and assisting in day to day banking operations like Clearing (posting of instruments), CMS, Posting of transfer entries and interest posting.

Extending support to the Asset Department in

Preparing and filling of the loan documents.

Record keeping for Commodity Finance like maintaining of Warehouse Receipt Register, noting of Lien, releasing of Warehouse Receipt.

Preparing the MIS data.

SCHOLASTICS

B.Com from D.A.V.V., Indore in 2004.

Advanced Diploma In Interior Designing From NIFD Affiliated By Annamalai University.

IT Skills: Extensively worked on Finnacle, Kinnser, Well versed with MS Office Applications - Word, Excel, PowerPoint, Internet Applications, TALLY & Loan Originating System (LOS)

Personal Details

Date of Birth : 9th March 1984

Address : 4707 Coldstream Court,

Sugar Land, TX 77479

Contact No. : +1-669-***-****.

Nationality : Indian

Languages : English & Hindi

Neha Garg

Sugar Land, TX, USA

Date:

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