Janet Paulsen

**** *. **** **. **

Springfield, Ohio 45505

937-***-****

Education

Northridge Highschool, Dayton, Ohio

(August 1977- May 1981)

Work Experience

Wendys, Dayton, Ohio

(August 1979 – October 19781)

Worked as a cashier for the dining room and drive through.

Handled taking orders and getting the customers food together.

When not taking orders followed cleaning responsibilities assigned by managers.

Revco Solutions formerly CBCS

(March 1995 – November 17,2020)

Our accounts were typically medical, utility and very little financial.

Would make outbound calls to collect the delinquent debt. To try to help come up with a solution on resolving the past bill. Negotiated payment plans if consumers were unable to pay in full. Followed up with insurance companies to inquire on no response to billed accounts. Exceeded in collection fees every month, past two years collected over one million for the company. Verified active insurance information.

Also, would take inbound calls from consumers who received letters from us. Trying to help as well resolve the delinquent debt.

Would follow HIPPA guidelines and help collect information such as attorney or insurance to pass over to the client if information was needed to be provided.

Computer skills micro-soft windows

References

Meghann Nowotny Eastman

Kettering, Ohio 45439

937-***-****

Lisa Prewitt

Dayton, Ohio

(937} 260-1507

Lynn Ellen Graham

Huber Heights, Ohio

740-***-****