Astrid M. Olmedo Robles
Ph: 971-***-**** ~ Email: ************@*******.***
OBJECTIVE Remote Booking Agent
HIGHLIGHTS OF QUALIFICATIONS
Bilingual in English and Spanish, verbal and written, with experience translating for non-English speakers
Highly motivated, goal-oriented person who is reliable, responsible, and always on time
Energetic, hard-working, willing to learn and accepting constructive criticism
Enjoy contributing to a team effort and creating a good working environment EDUCATION
Grow with Google OnAir Sept 2021
Explore Project Management Skills and Careers
Portland Community College June 2018
Assoc. of General Studies Degree
RELEVANT SKILLS AND EXPERIENCE
Office Skills
General office experience includes: Answering phones, data entry, filing, copying, faxing, scanning, mail correspondence, keyboarding and general office organization
Multi-task oriented with the ability to prioritize and switch tasks as necessary and maintain confidentiality
Assist customers in determining purpose of their visit and referring them to the appropriate person
Customer Service
Highly skilled in cash handling, accepting checks, and other forms of payment from customers
Excellent customer service utilizing strong interpersonal and communication skills
Experience diffusing negative situations and the ability to problem solve
Ability to act as first contact with customers having questions or concerns
Clearly understand the importance of making customers happy to gain customer loyalty
Computer Skills
Experience with Windows: Microsoft Office Suites (MS Word, Excel, PowerPoint, Publisher, and Outlook)
Experience with use of QuickBooks (Point of Sale) Internet and Email services
Experience with Adobe Photoshop Software
Experience with Photoshop Express Photo Editor Application on iOS Astrid M. Olmedo Robles
Ph: 971-***-**** ~ Email: ************@*******.*** EMPLOYMENT HISTORY
Restaurant Lead Server
The Springs Living at Lake Oswego Oct, 2019 – April, 2021
Restaurant Server
The Ackerly at Timberland, Portland, Oregon Nov, 2018 – Nov, 2019
Merchandising Specialist
Best Buy, Hillsboro, Oregon Aug, 2017 – Aug, 2019
Sales Person/Photographer (Seasonal)
(MysteryPix) Oregon Zoo, Portland, Oregon Mar, 2018 – Sept, 2019
Customer Service and Cashier Specialist
Best Buy, Hillsboro, Oregon Oct, 2016 – May, 2017
Secretary/Office Assistant (Temporary)
Sunset Granite, Hillsboro, Oregon Feb, 2017 – May, 2018
Plastic Component Operator II
(Kelly Services, Inc.) Nike IHM, Beaverton, Oregon Oct, 2015 – July, 2016
Customer Service/Office Assistant
Sunset Granite, Hillsboro, Oregon Feb, 2014 – Jun, 2015
Inventory Manager
La Espiga Dorada Bakery, Beaverton, Oregon Dec, 2013 – Mar, 2016 Astrid M. Olmedo Robles
Ph: 971-***-**** ~ Email: ************@*******.*** REFERENCES
Kristi Stepanovic, Sous Chef
Nike World Headquarters
One Bowerman Dr,
Beaverton, OR 97005
*********@******.***
Marissa Rasmussen, Restaurant Manager Assistant
Brookdale Mcinnvile Town Center
775 NE 27th St.
McMinnville, OR 97128
*******.**********@*****.***
Dana Butcher, Manager Assistant/Photographer
MysteryPix (Oregon Zoo)
4001 SW Canyon Rd,
Portland, OR 97221
******@*****.***
Alejandro Acosta, Case Manager
Department of Human Services
4425 NE Broadway
Portland, OR 97213
Email: N/A