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Unit Manager Hospitality

Location:
Pretoria, Gauteng, South Africa
Salary:
R22000
Posted:
August 30, 2021

Contact this candidate

Resume:

ILZE MARX

CORRICULUM VITA

ILZE MARX

** *’HARE AVENUE

BONAERO PARK

KEMOTON PARK

Phone: 082-***-****

E-mail: adof8v@r.postjobfree.com

DATE OF BIRTH: 1993-12-17

IDENTITY NUMBER: 931**********

AGE: 27

MARITIAL STATUS : MARRIED

GENDER : FEMALE

NATIONALITY : SOAUTH AFRICAN

DEPENDANTS : 1

DRIVERS LICSENCE: YES CODE B

HOME LANGUAGE : AFRIKAANS

OTHER LANGUAGE : ENGLISH = READ, WRITE AND SPEAK

CELL : 082-***-****

MAIL : adof8v@r.postjobfree.com

OBJECTIVES

With over 10 years’ experience in Hospitality I have a broad experience from office work to customer care and complaints.

Over 6 years’ experience in management positions I have strong leader skills, self motivated hard working. Great team player and excellent client relationship skills.

I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.

EDUCATION

HR & IR TRAINING :

2019 April – Awarded by Bidvest Catering Services

NQF LEVEL 4 PROFESSIONAL COOKERY : 2017 December - Awarded by RoyalMnandi

CASH HANDELING CERTIFICATE :

2016 March – Awarded by RoyalMnandi

HOSPITALITY MANAGER CERTIFICATE :

2013 July - Awarded by Blue Studio 64

WEDDING MANAGEMENT CERTIFICATE :

2013 March-Awarded by SA School of Weddings

Subjects :

-Wedding Planning - Catering

-Flowers and Décor - Project Management

-Stationary - Business Management

-Cakes & Wine

NATIONAL SENIOR CERTIFICATE :

2011 December – High School Kempton Park

Subjects :

-Afrikaans Home Language - Design Art

-English First Additional Language - Life Orientation

-Computer Application Technology - Hospitality Studies

-Mathematical Literacy

Achievements :

Academics :

National Senior Certificate Metric Warded

Distinction in Mathematical Literacy 2011

English speech Competition 2010

Academicals Diploma Average End year Results 2010

Academicals Diploma Average End year Results 2009

Culture : Inter High Cheer Group

2007 - 2011

Diploma Senior Choir 2005

Other Activities : Hip Hop / Funk

Trails

Semi –Finals

EMPLOYMENT HISTORY

REEF CATERERS:

oUnit Manager:

December 2019- currently employed

My responsibilities :

Office: Answering Calls, Emailing, Booking meals for the day

Plaining stock issue for the day Forecast & Actual, ordering stock.

Menu and costing

PRP Clocking system, leave and wadges

Task Assignments

Disciplinary code of conduct

Training

Teambuilding

Client Liaison, client meeting

Client account, invoicing and quotation.

Customer Complaint

Health & Safety REP, COVID 19 Filling.

Food Quality control.

Total Hygiene Solution: Food traceability, product receiving, food samples, temperature control.

Kitchen Hygiene.

Stock take – Physical & Electronical

PRS – Risk Report

Ambassador award the year 2020/2021

oReference:

Operational Manager

BIDVEST CATERING SERVICES:

oCatering Manager:

January 2015- November 2019

My responsibilities :

Admin: Email, Billing the client, Quotes and Invoice (word, excel)

Managing guesthouse rooms ; receiving the bookings and directing the bookings to the room requested.

Receiving function request form and indicating the responsibility to the responsible employees,

Report maintenance issues and follow up on maintenance.

Answering telephone

Also limited education on My market Ordering System

Costing’s and menu

Attendance roster

oWage variation

oLeave

Disciplining employee’s

Qpro control –

oIncome of raw products

oTemperature control

oTraining

oReference:

Unit Manager : Chantal Herholdt

Contact Number : 014-***-****

SUNROCK GUESDTHOUSE:

oGuesthouse Manager:

April 2015 – December 2015

My Responsibilities:

Admin : Email, invoices, bookings, answers telephones, Rooming list – Amount of guests, payment method, flight details.

( word, excel, pastel, nights bridge )

General: Stocktaking, orders. Final check of rooms

Meet and Greet – Meet guests at O.R Tambo international airport.

Check guests in at guesthouse. Show the guests to their rooms.

Dinner: Making sure all the guests are settled in.

Breakfast: Making sure all guests room accounts are paid before they Check out.

oReference:

Owner : Ina Johnson

Contact Number : 083-***-****

KLIP RIVER COUNTRY ESTATE:

oFunction Co-Ordinator assistant / Administrator assistant / Guesthouse Manager Assistant

January 2013-October 2013

My responsibilities :

Admin : Email, invoices, bookings, quotation,answer telephone, ( word, excel )

Functions: Time Schedule

Weddings, Birthday Parties,Conference,Year End Function

Guesthouse : Serving Dinner & Breakfast

oReference:

Owner : Marike Lategan

Contact Number : 082-***-****

VEE’S VIDEO:

oRETAIL CASHIER

February 2012 – November 2012

My responsibilities :

I rented out DVD’s,answers the phone, worked on computer system,worked with cash float and customers.

oReference:

Owner : Eugene Stander

Contact Number : 082-***-****

SA SCHOOL OF WEDDINGS:

oFUNCTION PRACTICAL HOURS

+-300 HOURS

2012

My responsibilities :

I was a part of the Set up team at weddings. I helped with the flowers and décor at weddings and co-coordinating.

oReference:

Wedding Planner @ Casablanca Manor : Taryn – Lee Vermaak

Contact Number : 082-***-****

oReference:

SA School of Weddings : Alet Wessels

Contact Number : 086-***-****

oReference:

SA School of Weddings : Khali

Contact Number : 082-***-****



Contact this candidate