Meri Harwood
*** ********* *****, ******, ** ****6 – Cell Phone# 314-***-**** – ***********@***.***
Objective
To continue my learnings in a challenging position, to further expand my ongoing learning, knowledge, and skills.
Experience
Gallagher Bassett Services, Inc., St. Louis, MO
Senior Resolution Manager
2/2007-Present
Investigate, analyze and determine compensability for Worker’s Compensation Claims
Maintain an effective diary system
Interact daily with Clients, Claimants, Medical Providers, Attorneys, and Nurse Case Managers
Licensed to handle multiple state jurisdictions – currently
Negotiate settlements
Prepare necessary State filings within statutory limits.
Manage claim recovery, including but not limited to subrogation
Reports claims to the excess carrier according to Client service instructions as well as obtaining recovery
Work Comp – Licensed to handle claims in the following states:
AL, IN, KY, MI, MN, MS, TX, UT, WI
Claims Assistant
6/2006-1/2007
Under direct supervision, performs basic claim handling functions to include data entry, bill payment, ordering various reports from outside parties, preparing and filing various required forms.
Medical Only
10/2003- 5/2006
Sets up new medical only claims, establishes and maintains proper coding and data per company and client requirements.
Maintains various claims processing and procedure records necessary to conduct business.
Review and authorizing of payments consistent with client requirements, company "Best Practice" and state regulations.
Conducts basic claims processing functions such as data entry, bill payments, ordering medicals reports/bills/records, completion and filing of forms and scheduling appointments.
Interact with clients, claimants and providers as needed.
Education
Vatterott Collet, Sunset Hills, MO
Associates Degree (e.g. Computer Programming)
References
References are available on request.