Project Coordinator Customer Service
Resume:
/
From April **** to
August ****
Sociology and Anthropology
University Of Benin. Edo state, Nigeria
From March 1997 to
June 2003
Senior secondary school certificate
Ikotun Comprehensive College Lagos, Nigeria
Since January 2020 PROJECT COORDINATOR
BELGRAVE ENERGY SYNERGY Lagos, Nigeria
Ensure street lights at Victoria island and Ikoyi are fully operational in the evening
Write to Lagos state electricity board should there be fault for immediate correction and repairs
Ensure implements and facilities are in good condition and well maintained
From May 2018 to
January 2020
Customer Service Support
MULTI-CHOICE Delta State, Warri
Engage customers via calls and other media
Log customer’s interaction in CRM (Customers Relationship Manager).
Treat customers request and escalate for further assistance where necessary
From March 2016 to
March 2018
Contact Center Agent
DIAMOND BANK PLC Lekki, Nigeria
I was the best agent for three month consecutively I helped resolve customers queries, request and inquire I was able to manage the average handling time during effectively so as to improve productivity and customer satisfaction.
Verbal and Written
Communication I have the ability to communicate effectively and efficiently Customer focus
Adaptability
Ability to work under any condition with or without supervision Microsoft Outlook
Microsoft Excel
Education
Work experience
Skills
Computer skills
Contact
Languages
English
Assets
Meeting People I am very sociable
and adaptive to new environment
Reading
I have a firm ingrain for knowledge
in any area of interest
TEJIRI ASAMAIGO
CUSTOMER SERVICE
An individual committed to pursue a career in an organization with foresight that encourages individual contribution towards attaining organizational goals and objective.
********@*******.***
23, Akinbo Street, Olodi Apapa, Lagos, Nigeria.
Nigerian
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