*** ********* ***** **********, ** 35215205-***-**** ***********@*****.***
Christopher Averette
Objective
Customer Service Representative
Experience
Amazon Warehouse
Bessemer, AL
Team Trainer
Keep track of daily progress throughout the day of production
Train new employees
Stock every station with equipment
06-2015/07-2017
O’NEAL Steel Manufacturing Service
Birmingham, AL
Call Center Sales Representative
Answered inquires, researched offers, additional providers and locations
Trained and supervised new employees.
Managed high volume phone inquiries
Illustrated outstanding customer service for all internal and external customers
05-2006/07-2015
American Red Cross Volunteer
Birmingham, AL
Call Center Front Desk
Managed high volume phone inquiries
Resolved any complaints and issues
Illustrated outstanding customer service for all internal and external customers
11-2013/1-2014
Applebee’s
Birmingham, AL
Server
Make sure customer have quick and reliable service
Make sure demands are meet
Focus on customers’ needs
Education
05-2011
E.B. Erwin High School
Birmingham, AL
Ap Diploma
College credit diploma
References
Leon Woods 205-***-****
Daniel Reynolds 205-***-****