Switchboard Operator Reservations Manager

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Prudence Olwethu Dontsa

E1120 Hamu Road Kwamshu 4360

081******* ***************@*****.***

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization.and the ability to work unsupervised,excellent interpersonal skills, including a pleasant telephone manner. With good administrative skills and computer Literate, knowledge of Microsoft,Apex and Opera. Experience

Anew Ocean Reef Hotel

Receptionist /Duty Manager

Front Desk Receptionist,welcoming guest,switchboard operator, informing guest of all the hotel rates,supervising all department,making sure that all staff are duty and proper uniform,room inspection reservations,ensuring propper room allocations,verifying guest method, imprint credit cards for authorisation,attending to emails.action wake up call, responsible for cash float,assisting guest queries and attraction in the area.

Education

Rydalpark Secondary School

Matric

12

International Hotel School-Wesville Campus

Hotel Management Certificate-Reception

Graduted

IQ Academy

Public Administration

In progress

Skills

Excellent administrative, organization, time management and general reception skills. ADatabase and records management Telephone Etticques Computer Literate Customer service

Good communication skills

Interpersonal skills

Dependability

Initiative and problem -solving abilities

Multitasking

Typing skills

High maintained standard of dress codes and presentation Ability to work unsupervised

Language

English

Isiszulu

Xhosa

Sotho

Reference

Vanitha Moodley - "Anew Ocean Reef Hotel"

General Manager

********@**********.**.**

032*******/083*******

Siboniso Wolobo - "Anew Ocean Reef Hotel"

Reservations Manager

032*******

Contact this candidate