RESUME

Name : Papiya Yogesh Ingalkar

Father’s Name : Late Pravash Mandal

Address : Plot no 110 Sk housing soc Tuljai nagar

Dighori Nagpur 440034

Contact No : 902*******

E-mail id : adoenq@r.postjobfree.com.

Date of Birth : 10th August, 1986

Marital Status : married

Religion : Hindu

Nationality : Indian

Languages Known : Marathi, Hindi, & English

Educational Qualification : BCA

Other Qualification : Computer Course in MS-CIT

Packages known : M.S.DOS Windows, M.S Office

(Word, Exel, Access, Power point)

CAREER OBJETIVE:

To be part of growing organization where I can contribute my best of the skill and capability toward the growth of the organization .I would like to render my honest services to your esteemed organization. I always had taken interest in assigned job. I further assure you for the best services from my side.

JOB PROFILE:-

Responsible for co-ordination activities of service team

Taking care of customers problem/queries/com plaints Escalating the issues to concerned dept and their by follow-ups for the same

Helping them to choose right plan

Listening to their problem and giving resolution

Cash collection

Taking care of entire activation process including checking of forms number allotting etc

Front end process also includes Sales and Targets.

Responsible to achieve the given targets.

Taken suggestions to improve our self for better service.

Training new CRO’s

Maintaining Daily MIS and Preparing Monthly Performance Report.

Take full responsibility of The Customer Under The zone

Working on Retention.

EXPERENCE:

1. 6 month in vodafone as CRE

2. 6 year in Relaince Mobile Store as CRO.

3. 2 Year in Airtel As Frenchies Owner

Date:

Place: Nagpur Papiya Yogesh Ingalkar

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