I.T Support Technician / I.T Adminstrator

CURRICULUM VITAE

Name : Ssekabira john

Mobile : +256********* /+971*********

E-Mail : ***********@*****.***

Date of Birth : 11 November 1991

Nationality : Ugandan

Languages : English

OBJECTIVE:

As I.T professional my role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.

EDUCATIONAL QUALIFICATIONS

Bachelor’s degree in information systems 2019.

Cisco certificated networking associate (CCNA) 2013.

High School certificate 2012.

WORK EXPERIENCE:

2yrs 2013 April, Service and Computer Registry limited.

Position : I.T hardware technician.

Responsibilities.

Installed software like operating systems and Microsoft office.

Trained client how to use software and hardware equipment.

Replaced of fault hardware equipment.

Repaired and maintained I.T infrastructure hardware equipment.

One Year March 2017-2018 march, Ffumbe Clan.

Position : I. T Technician.

Responsibilities

Set up and configured new computer hardware and operating systems.

Repaired, maintained, serviced all computer hardware.

Created and setup new user accounts and deal with password issues.

Setup LAN and terminated cables like cat5 and cat6.

Installed different software’s like windows 7,8 and 10.

Installed and managed windows server 12r2

Achievements

Terminated, tested cat-6 and fiber optic cables.

I got appraisal after created data backup solutions using different media like google drive, hard disks this instill hope me by the management.

I created good working relationship between I.T department and other departments through mediate response to software and hardware problems.

I initiated business continuity plan and business recovery plan this was strongly which by management.

Skills

In-depth knowledge of hardware and software.

Skills and experience in windows server administrator like adding roles and feature

cutting, splicing, and installing of fiber optic cable

Testing fiber optic cables using optic time domain reflectometer (OTDR).

Installing windows server2012 r2, installing active directory and domain controller.

Fiber optic cabling as well as internal network system components.

TCP/IP addressing, routering, switching (CISCO router and switchers).

Knowledge of Fiber cables, fiber to the home (FTTH), fiber to the buildings (FTTB), fiber to the cabin (FTTC).

Straight through and crossover cable, color coding. Crimping and testing cables

Ability to work well with people.

Strong communications skill.

Areas of interests.

Using windows server 2012r2, installation, adding roles and features and active directory.

Computer hardware repair, maintenance, replacement of fault parts, diagnosing and testing.

Computer system management software including OS windows 8,7,10, office and many others

Networking including setup LAN, WAN, cable termination, structure cabling, switch and router configurations and systems security.

Fiber optical cables, Ethernet cables like cat-5, cat- 6, cat-7 terminating, splicing and installation.

Configuration of switches and router.

Ted Jacob engineering Dubai (2019 June –Jan 2020)

Position : trained as AutoCAD draftsman

Roles

Generated technical drawings using a computer aided drafting system (AutoCAD).

Created and maintained plans and drawings.

Worked with production and planning group to layout proper designs.

Partnered with internal personnel for project designs.

HOBBIES

Reading, Traveling, Making friends and swimming.

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