Amanda Hammond
Dependable and hardworking
Saint Clair, MO 63077
******************@***********.***
• Motivated to maintain smooth and efficient Transportation operations by applying exceptional administrative abilities and independent decision- making skills. Intelligent and decisive professional with good verbal and written communication strengths and adaptable approach to solving routine and complex problems. Effective professional Secretary with experience managing multiple administrative tasks simultaneously within fast-paced environment. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication and writing skills. Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 plus years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Authorized to work in the US for any employer
Work Experience
Secretary
J&P Express - Saint Clair, MO
February 2001 to July 2012
Communicated with customers via phone and email to confirm deliveries and respond to inquiries. Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Delivered top-notch administrative support to office staff, promoting excellence in office operations. Developed correspondence letters, memos and emails. ● Managed inventory, placed orders and handled payment for office supplies. Maintained fully functional office equipment and well-organized supplies to enhance team productivity. Answered incoming calls, processed requests and relayed messages to ● Substitute Teacher
House Springs School District - House Springs, MO
May 2003 to May 2008
1. Instruct students the assignments
2. Help students with assignments
3. Keep order in the classroom
4. Take roll
5. Review times and assignments for class
6. Review times and assignments if long-term stay
7. Leave notes for teacher regarding students
Education
Post-Baccalaureate Certificate in Psychology
Northcentral University - San Diego, CA
November 2019
Post-Baccalaureate Certificate in General
Northcentral University - San Diego, CA
July 2019
Master of Science in Education
Northcentral University - San Diego, CA
January 2019
Skills
• Data entry (10+ years)
• HIPAA guideline compliance (10+ years)
• Digital File Management (5 years)
• Business correspondence (10+ years)
• Cross-functional communication (10+ years)
• Assessment scheduling (10+ years)
• Microsoft Office (10+ years)
• Inter-office communications (10+ years)
• Preparing contracts (3 years)
• Keyboarding skills (10+ years)
• Verbal and written communication (10+ years)
• Database maintenance (10+ years)
• Organization (10+ years)
• Appointment scheduling (10+ years)
• Dictation experience (2 years)
• Expense tracking (10+ years)
• Teaching (6 years)
• Curriculum Development (Less than 1 year)
• Writing Skills (10+ years)
• Classroom Management (6 years)
• Special Education (2 years)
• Math (10+ years)
• Case Management (6 years)
• Research (10+ years)
• Presentation Skills (10+ years)
• Social Work (6 years)
• Tutoring (6 years)
• Public Speaking (10+ years)
• Experience Working With Students (6 years)
• Developmental Disabilities Experience (2 years)
• Patience’s and Bachelor’s Degree (6 years)
• Typing (10+ years)
• Behavior Management (10+ years)
• Administrative Experience (10+ years)
• Applied Behavior Analysis (6 years)
• Group Therapy
• Crisis Intervention
• Behavioral Health
• Management (10+ years)
• Meeting Facilitation (6 years)
• Conflict Management (10+ years)
• Experience with Children (6 years)
• Crisis Management (10+ years)
• Addiction Counseling (Less than 1 year)
• Motivational interviewing (3 years)
• Childcare (7 years)
• Autism Experience
• Program Development
• Project management
• English