Administrator

Tamra J. Dixon

347-***-**** • *******@*****.***

http://www.linkedin.com/in/tamra-dixon-2098b792

Summary

A dynamic healthcare professional with 7+ years of progressive experience. Srong history of success in fast-paced practice administration, clinical oversight and staff leadership roles. Proven record of leading the full range of departmental operations and office administration. Diligent and goal oriented.

•Excellent organizational and leadership abilities.

•HIPAA and JCAHO Compliance

•ICD-10 and CPT Coding Knowledge

•Outstanding communication and people skills.

•Billing and Finance Controlling

•Proactive Problem Solving

•Monthly/Quarterly Reporting

•Staff Management

•In depth knowledge of diverse business functions and principles

•Payroll

•Article 28 Clinic criteria

Technical Skills: Expert in Microsoft Word, Excel, PowerPoint, Eagle, Prism, Oracle, EPIC. Proficient in Dentrix, ECW and AllScripts.

Career Highlights

●Years of practice administration, clinical oversight, and medical staff leadership.

●Developed strategies that increased surgical volume by more than 50%.

●Handled surgical and office visit billing.

●Maintained surgeons credentialing files including CAQH database information.

●Ensured the highest efficiency, stability, and quality across all areas of clinical operations.

●Improved department operations by developing and implementing new guidelines and policies.

●Implemented policy that reduced post-op infections and increased patient compliance.

●Oversaw legal responsibilities, JCAHO compliance and billing efforts.

Professional Experience

Administrator, Neurosurgery, BronxCare Health System, Bronx, NY 9/2020-Present

Supervise the administrative and clerical staff, including attending physicians and PA’s.

Manage the full range of human resources responsibilities including bi-weekly payroll processing

Represent department at all meetings and Hospital Events.

Book Surgical Cases and ensure authorizations obtained.

Operations Lead, COVID19 Test Site, H&H, Brooklyn NY 3/2020- 9/2020

Managed day to day operations

Ensured adequate inventory on site

Monitored patient volume

Timekeeping and Payroll

Daily huddles with team

Administrator, Neurosurgery Department, Kingsbrook Jewish Medical Center, Brooklyn, NY 7/2014 – 11/2018

Oversaw all daily departmental operations, office administration, and staff management functions.

Led, developed and oversaw a high-performing team of attending physicians and PA’s.

Prepared and distributed department budgets, administrative reports, and quarterly employee evaluations.

Improved operations by developing and implementing new office guidelines, systems and procedures.

Booked surgical procedures, scheduled appointments, obtained Insurance Authorizations, and more.

Career Note: Also held the role Practice Manager, Neurosurgery Department at Long Island College Hospital, 2003-2014.

Education

Bachelor of Science, Health Administration - CUNY Brooklyn College

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