Operations Manager Store

LORA HOAGLAND

**** ****** **. ************, **. *6239 317-***-**** *************@*****.***

Skills Summary

Great at multitasking, giving direction and organizing

Education

Porter's Chapel Academy 1991 Graduate

Hinds Community College 1998 Accounting major

Experience

Ollie's Bargain Co Team Lead, 2/2019 to current

Responsible for the day to day operations of the store. Receiving trucks, pricing and putting freight out, merchandising, running the front end. Loss prevention reports pricing reports, discrepancies, money handling and accuracy. Assist store manager in all functions.

Dollar General

Store Manager, 9/2016 – 1/2019

Responsible for all aspects of running the store. Created schedules, responsible for staffing. Receiving truck, setting planograms and seasonal. Delegation of tasks to be completed through out each week based on company needs and projects to be completed. Maintained customer service scores at 80% and above. Clearing of all vendor invoices and checking in of vendors.

Countrywide Home Loans

Branch Operations Manager 2003 to 2007

Responsible for all mortgage processors. Completion of all mortgage loans within the time allowed. Made sure all Federal guidelines were met and correct at all times. Responsible for all confidential information. Did all hiring and yearly reviews of all employees.