Indranil Dey

Permanent Address:

*/**/* *.*.D Road Pallishree Palli,

Parnashree, Kolkata- 700060

E-Mail: adodva@r.postjobfree.com, adodva@r.postjobfree.com

Mobile No: +916*********, +91-729*******

JOB OBJECTIVE:

Ambition is to obtain a position as Network Administrator in a well reputed firm.

CAREER OBJECTIVE:

Well organized and can work under strict deadline schedules. The position should provide me with an opportunity to leverage my knowledge/experience for the Organizational/Client’s benefit and help mentor the team members, if needed. I would like to see myself in a challenging leadership position, where I can effectively utilize the technical and managerial skills that I have gained over the years.

Key Skills for & Strengths:

e BGP (Border Gateway Protocol).

Working with research and development department for critical network issue and upgrading technology for entire business growth.

L3, L2. Firewall, Traffic control, Radius –AAA technology, Network Access Server (NAS).

An optical line termination (OLT) Syrotech, REVO, Optilink.

Network monitoring tools. PRTG and OBSERVIUM. Experience with more than 400 sensor.

Make project and prepare solution as per requirement.

Fiber/Interface (Trunk Link) Redundancy and auto failover project successfully implemented for 100% uptime.

Passive optical network (PON) failover project successfully implemented for 100% uptime.

IP Addressing, Subnetting, OSI, TCP/IP, ACL (Access control list), Redundancy protocols-HSRP, VRRP, GLBP, backup and restore.

Switching and routing, Manage Cisco devices, HUAWEI, VLAN, Manageable Switch L2/L3 configuration, Inter vlan routing, VLSM, NAT/PAT, STP, SNTP, FTP, SSH, TELNET, SNMP.

Basic routing concept like Static Route, Default Route, Dynamic Routing- OSPF, EIRRP, BGP, RIP.

Implement and maintain vmwar eesxi 6 Server, Active Directory, DHCP, DNS and Proxy Services on 2008 R2, 2012 Server environment.

Configuring IBM LOTUS Mail, VMWARE ZIMBRA Mail.

Implementing and managing Polycom collaboration servers RMX 4000, 1800 with Group 500/700 codec.

Core Hardware troubleshooting in Desktop and Laptop.

Experience in OTRS ticket login process and customer relationship management (CRM).

PROFESSIONAL EXPERIENCE SUMMARY:

Organization: Waswani Netsanchar Telecom Services Pvt. Ltd. (Kolkata) March 2019-Present

Designation: Network Operations Center Head

Roll and Responsibilities:

Working as a noc in charge in a reputed ISP.

Research and development (R&D) for entire business growth and coordinate with OEM for betterment.

Entire network monitoring through PRTG and Observium (Network Monitoring tools).

Having experience with multiple Autonomous System Number (ASN) with /24 public IP pools.

Configuration and monitoring of BGP routing in Microtik CCR-1009-8G-15-15, Microtik 1100AH.

Configuring and monitoring ISP Firewalls as per regulatory norms.

Configuring and monitoring NAS (Radius client) Microtik CCR-1009-8G-15-15.

Configuring and monitoring HUAWEI S5700-28X, Cisco 3750 switch as Distribution.

Maintaining, configuring and monitoring Syrotech E PON and GPON, Revo and Optilink OLT.

Traffic control and shaping at various network location e.g. POP, Sub POP etc.

Interaction with network field engineers and customer support team.

Bold knowledge on AAA technology like PPPOE, HOTSPOT, IP base broadband, Lease line, and multiple NAS (network access server) environment.

Maintaining isp cloud software (cmaya), (JAZE) for manage and control internet.

Migration BGP core router with 8 no of /24 pools, Peers, Radius Server migration.

Communicate with fiber team and noc team for technical resolution.

Monitoring and maintaining interface wise and users wise Broadband and Lease Line bandwidth utilization.

Maintain and manage Help Desk software for customer complaints.

Look after all new project implementation and integration related work and coordinate with team.

Organization: Glorich India Pvt.ltd.(Ghaziabad-UP) December 2016- February 2019

Designation: Network Engineer

Depute Company: Bharat Heavy Electricals Limited (BHEL) Delhi.

Roll and Responsibilities:

Working as a Network Engineer.

Maintained the Cisco network infra with manageable switch like Cisco 2960 and Catalyst 3500 / 3550 / 3700 / 3900 Series Infrastructure.

Hands-on experience with Cisco router series like 1900/2900/3900.

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.

Design and implementing of the UTP Cabling work-node to rack fixing and patch panel termination, Hierarchical Network Design.

Configuring and maintaining Real Presence Collaboration Server (RMX) 1800 and 4000 Polycom MCU along with several codec like Polycom Real Presence Group 500/700.

Establishes network by evaluating network performance issues including availability, utilization, throughput, good put and latency, planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.

Documentation of Client Networks/planning of network design/assign IP for new sites.

Monitoring network and systems to improve performance.

Preparing various services/Support related report along with MIS (management information system).Preparing .ppt presentation for service and support.

Organization: Acute Informatics Pvt. ltd. (Ahmadabad, Gujarat) July 2014-August 2016(Wipro InfoTech ltd.)

PERFECT COMPUTER NETWORK, (Meerut- India) September 2013- June 2014

Designation: Desktop Support Engineer L2

Depute Company: HIL Ltd., C K BIRLA GROUP

Roll and Responsibilities:

Providing Level 2 support as Desktop Engineer L2 to client network and end users.

Client-server architecture (IBM x3300 M4 server) coverage for a mixed platform (Windows 7, XP and WIN 8) Internet Company with approximately 350 end users.

Level 2 support for email, Network high-end printers, scanners, hardware issues, VPN, McAfee, OS deployment and all Microsoft Applications support and break fix.

Windows base Server 2003, 2008 R2,DHCP, DNS, Active Directory, Proxy Server.

Manage Users, Group and Polices.

Configuration and Maintenance and troubleshooting of Wire and Wireless Networking with Fiber optic environment.

Configuration, Maintenance and Troubleshooting IBM LOTUS Mail, VMWARE ZIMBRA Mail, MS Outlook, Backup and Restore.

Data Backup from LAN environment and Data Recovery from System.

Lease line environment like Vodafone and BSNL.

SAP GUI Client Configure, Maintenance and monitoring the connectivity issue.

Monitoring and troubleshooting Antivirus issue (MacAfee).

Monitoring IP Camera and IP biometric attendance system.

Documented and maintained supply of all required inventory.

Coordination with vendor with different level and also maintain Wipro call logging process.

Working experience with it helpdesk system (OTRS tools). Help desk that helps enhance customer support via ticket support, live chat, email-ticket, Phone-ticket and self-service knowledge base.

Organization: Hindustan Enterprise, Kolkata, June 2013 – September 2013

Designation: (Desktop Support Engineer)

Roll and Responsibilities:

Configuration and Maintenance Computer Core level Hardware troubleshooting.

DHCP, DNS, Manage Users and Group and Polices, Configuration and Maintenance.

Wireless Networking, LAN Maintenance, Configuring MS Outlook.

Chip-Level Repairing, Configuration and Maintenance Network Printer,

Data Backup and Recovery etc.

Organization: EJAS Tech Solutions Pvt. Ltd.Kolkata,August 2011 - May 2013

Designation: (Process Associate)

Roll and Responsibilities:

Troubleshooting and maintenance of software packages at client locations (e Tax and G PAY).

Technical Support including Virus Protection.

Configuration and Maintenance Desktop and Laptop Core level Hardware Troubleshooting.

Operating System base troubleshooting like windows XP, WIN 7,WIN 8

Data Recovery and Data Protection and troubleshooting of Operating Systems & Software and Hardware also Configuring MS Outlook, Desktop Support.

Organization:El Bethel School, Kolkata, January 2009 – July 2011

Designation: Desktop Support Engineer

Roll and Responsibilities:

Providing hardware and software support.

Wireless Networking, LAN Maintenance, Configuring MS Outlook, Internet sharing Security, Antivirus.

Setting up computer labs for schools and clients.

Providing training for students and clients.

Professional Qualification:

Cisco Certified Network Associate [Cisco ID No : CSCO14028604] [ Cisco Certificate Verification No : RLS2P9YHM3B4QC9P ]

DIPLOMA IN IT INFRASTRUCTURE MANAGEMENT (DIIM) FROM CMC

Computer Hardware & Operating System (A+)

Network Administration & Network O.S. (N+)

Advanced Network Administration & IT Security

Professional Accounting & Computer Management from Academy of Accounts &Taxation [Registered – Govt. of W.B.] (Sub: Manual Accounting, ST, IT, PT, ROC,FA, MS-Office, Internet, VAT.)

Presently Pursuing CCNP

Wipro Ltd. Certified Desktop Support engineer.

Academic Qualification:

B.COM (University of Calcutta) Kolkata, 2007

RABIN MUKHERJEE COLLEGE OF COMMERCE

West Bengal Council of Higher Secondary Education, Kolkata, 2004

BEHALA COLLEGE OF COMMERCE

West Bengal Board of Secondary Education, Kolkata 2002:

Secondary Education (Madhyamik) PARNASHREE BIDHYAMANDIR

PERSONAL DETAILS:

Father’s name : Biswanath Dey

Date of Birth : 1st April, 1986

Nationality : Indian

Sex/ Marital Status : Male/Single

Language Known : Hindi/English/Oriya/Bengali

Passport Number : L5358928

HOBBIES : Driving, reading and traveling.

What I Bring Along with me :Confidence, Positive Attitudes & Good Communication Skills.

Declaration: I do hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place: Kolkata(India)

Date: (INDRANIL DEY)

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