Customer Service Security Officer
Resume:
Iesha Lovett
Cdl A Local
Savannah, GA *****
adodud@r.postjobfree.com
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with
clients. Self-motivated with exceptional communication and computer capabilities. Willing to relocate to: Macon, GA - Atlanta, GA
Authorized to work in the US for any employer
Work Experience
Unemployed
Savannah, GA
February 2021 to June 2021
Unemployed due to covid-19.
Bus Operator/Driver
CAT (Chatham Area Transit) - Savannah, GA
February 2020 to February 2021
Operate equipment, perform pre trips and post trips, transport passengers to and from destinations, etc. Dump truck driver
Mitchell and Son Trucking - Rincon, GA
September 2019 to February 2020
• Deliver to and from sites. (Asphalt, dirt, rocks, etc)
• Pre trip and post trip truck.
• Fuel as needed, etc
Truck Driver Class A
Dolla Raise Trucking - Savannah, GA
May 2019 to September 2019
Pre trip and post trips truck. Pull containers in and out the port.
• Drove a 20,40 and 45 foot box truck
• Maintained a friendly and courteous demeanor with customers School Bus Driver
Chatham County Board of Education Transportation - Savannah, GA July 2016 to August 2019
Provide students with transportation to and from school safely. Fuel bus as needed. Daily pre-trip and post-trip inspection, etc.Customer service, as well as team work, driving, etc. School Bus Driver
MV TRANSPORTATION - Savannah, GA
November 2015 to May 2016
Provide students with transportation to and from school safely. Fuel bus as needed. Daily pre-trip and post-trip inspection,
Customer service, as well as team work, driving, etc. Security Officer
G4S Secure Solutions - Atlanta, GA
November 2011 to August 2015
Greeted customers entering the store to ascertain what each customer wanted or needed. Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new
product information.
Politely assisted customers in person and via telephone. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Detected suspicious activities and watched for criminal acts and rule infractions. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored and reported suspicious activities to local authorities. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted
areas.
Secured all doors in the office and main building after hours. Performed surveillance of suspects using binoculars, cameras and camcorders. Delivery Driver/Customer Service
AutoZone - Garden City, GA
September 2008 to February 2010
Loaded and unloaded 1 delivery vans per shift.
Completed on-time deliveries by choosing the best and most efficient routes. Drove company truck for local and intra-state pick-ups and deliveries. Completed all documentation neatly and accurately. Completed and submitted all necessary logs and paperwork on a daily basis. Verified each delivery against shipping instructions before delivering to customers. Cashier
Sams Club - Pooler, GA
May 2007 to November 2007
Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientèle. Developed reputation as an efficient service provider with high levels of accuracy. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving
problems on the spot.
Dockworker
DHL - Savannah, GA
April 2005 to April 2006
Forecasted manpower requirements based on daily workload and company targets. Moved freight, stock and other materials to and from storage and production areas and loading docks. Sorted cargo before loading and unloading.
Cleaned and maintained the warehouse in compliance with OSHA safety standards. Operated forklifts and other heavy machinery safely. Unloaded cargo from truck with hand trucks and pallet jacks. Scanned and sorted mail for deliveries
Education
Certificate in Customer Service Specialist
Savannah Technical College - Savannah, GA
2003
High School Diploma
R. W. Groves High School - Garden City, GA
2003
Commercial Driver's License (CDL)
Class A
Expires: November 2024
State: GA
Endorsements: P (Passenger vehicles) - N (Tank vehicles) - S (School bus)) Skills
• Cdl Driver
• CDL
• School Bus Driving
• Bus Driving
• Delivery Driver Experience
• Commercial Driving
• Box Truck
Certifications and Licenses
Driver's License
November 2019
Class: A, State: GA
Endorsements
P (Passenger vehicles), S (School bus) N (Tankers) Additional Information
Skills
Quick learner Customer-oriented
Strong client relations Map reading and navigation skills Exceptional communication skills Very ambitious
Dependable Excel
Reliable PowerPoint
Word
Etc.
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