West Liberty Program Manager

RK

REBECCA KING

***************@*****.*** 312-***-**** Chicago, IL 60620

Effective [Job Title] with [Number] years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat aĴitude and talent for building team member skills through one-on-one coaching and mentoring.

Energetic [Job Title] successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader commiĴed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Driven [Job Title] bringing [Number] years of overall experience directing high-producing teams while developing employee loyalty. Organized professional experienced in streamlining production processes. Areas of expertise include troubleshooting, preventive maintenance and waste elimination. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with aĴention to detail. Service-centric Supervisor dedicated to continuous provision of top quality products and support to diverse clients. Cross-functional leader successful cooperating with multi-disciplinary teams and senior level management. Skilled in managing assigned workforce towards achievement of organizational goals. Proactive [Job Title] with experience over [Number] of years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with aĴention to detail, exemplary communication and exceptional mechanical abilities. Dedicated Supervisor with excellent issue and conflict resolution skills, offering [Number] years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.

Motivational Supervisor with [Number] years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.

Accomplished Supervisor with strong background planning, organizing and controlling full life-cycle of projects. Applies human resource knowledge to effectively coach, train, assign and discipline teams. Practiced in monitoring, recommending and dynamic business platforms.

Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.

Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment. Confident [Job Title] with exemplary [Skill] and [Skill] skills. Successful leader with more than [Number] years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Summary

Accomplished [Job Title] recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in [Skill], [Skill] and [Skill]. Experienced and proactive [Job Title] offering [Number] years of progressive warehouse seĴings serving [Industry] needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Accomplished Program Manager versed in budget administration, project management and team leadership. Decisive, persistent and responsive to changing business needed. Ready to leverage expertise and [Number] years of [Industry] experience to expand revenues.

Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering [Number] years of related experience and pursuing new professional challenges with room for advancement at [Type] company. Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Processes and procedures

Goal-oriented

Key accounts and territory management

Issue and conflict resolution

Capital improvement planning

Lead generation

Supervision

Customer service

Collaboration

Team management

Working collaboratively

Decision-making

Clerical

Systems and automation applications

Contract development and management

Brand management

Maintenance & Repair

Active listening

First Aid/CPR

West Liberty Foods LLC Bollingbrook, IL

Lead/Supervisor

06/2017 - 11/2019

Supervised, trained and guided team by coaching on daily activities. Communicated daily schedule and delegated work to employees. Enforced rules and procedures for accuracy, efficiency and safety. Monitored daily operations for quality and adherence to work order specifications.

Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance. Documented timecard data, maintenance logs and production logs. Coordinated efficient line changeovers to meet standards and maximize uptime.

Resolved customer complaints and adjusted policies to meet changing needs.

Established and enforced clear goals to keep employees working collaboratively.

Provided ongoing training to address staff needs.

Complied with company policies, objectives and communication goals. Identified and corrected performance and personnel issues to reduce impact to business operations.

Skills

Experience

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.

Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Conducted employee evaluations and reviews.

Realigned workflows with changing business demands by evaluating processes and employee strengths.

Developed position rotation to support continuous improvement and operator development.

Created training manual for employees to use as reference guide. The Children Center Chicago, IL

Teacher/Assistant Director

10/2010 - 09/2017

Oriented, trained, and directed staff to achieve objectives. Mentored new employees on industry practices and business operations. Managed schedules by completing work accurately and on time. Monitored team compliance with safety and health guidelines. Coached and guided direct reports on day-to-day operations and company policies and procedures.

Handled incoming and outgoing mail, email and faxes. Improved training to reduce knowledge gaps and eliminate performance roadblocks.

Oversaw staff, financials and key performance indicators to manage business operations.

Cultivated and maintained positive relationships with employees and freelance personnel.

Directed special projects and daily operations.

Liaised with stakeholders to address issues and implement solutions. Recruited, trained and managed volunteers.

Produced and distributed memos, newsleĴers, email updates and other forms of communication.

Improved staff morale by optimizing workload to support work-life balance.

Developed department performance goals and methods for achieving milestones.

Built strong community referral network.

Created company's mission and vision statements to motivate employees. Generated reports to provide data for corrective actions and improvements.

Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.

Advised clients about services and promotions to achieve goals. Created and enforced processes to boost company productivity. Provided informational resources on promotions and services. Metro One Loss Prevention Chicago, IL

Loss Prevention Officer

08/2007 - 08/2011

Monitored and supervised customer's activities in store to detect signs of aĴempted theft.

Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.

Documented evidence of aĴempted theft and recovered merchandise for use in loss prevention report generation.

Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft. Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.

Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.

Calculated response to detected theft aĴempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.

Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.

Assisted with internal investigations into personnel theft or fraud by

[Action] and [Action].

Implemented both individual and group training for executive and loss prevention personnel.

Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.

Identified potential shoplifters and alerted management. Partnered with store managers on basis to conduct loss investigations. Maintained store compliance with physical security schematics to protect assets.

Protected assets by maintaining store compliance with security schematics.

Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.

Gathered loss control data and compiled information into reports for submission to appropriate customers.

Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.

Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.

Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.

Implemented successful onsite client training program and improved loss control strategy understanding by more than [Number]%, becoming corporate standard.

Midwest High School Chicago, IL

High School Diploma

06/2009

Education and Training

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