Akshay Kumar R
An energetic, enthusiastic and hard-working individual with
1+ years of experience in the Customer Service field seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. I possess excellent communication and analytical skills with an eye for quality and detail.
Adiyat Lane, Poothole (P.O.).
Thrissur, Kerala - 680004.
India.
adodfn@r.postjobfree.com
EXPERIENCE
Amazon Development Center India, Coimbatore—
Customer Service Associate
AUGUST, 2020 - PRESENT
Worked in the Messages/Chats process supporting North American
(NA) customers & Phones process supporting Indian (IN) Customers in English and Malayalam languages. The role prepared me to be an action-oriented, flexible problem solver to help customers in expediting orders and correcting post-sales problems. Expertzlab Technologies Pvt. Ltd., Kochi—
Python Data Science Internship
MAY, 2020 - JULY, 2020
Worked as an intern where I was able to implement statistics and python programming to analyze, visualize & clean databases, at the same time understanding the users’ expectations as well as meeting deadlines.
EDUCATION
APJ Abdul Kalam Technological University, Palakkad— Bachelor of Technology Mechanical Engineering
JULY, 2015 - MAY, 2019
Expertzlab Technologies Pvt. Ltd., Kochi—
Training Course Data Science and Big Data Analysis (Python) JUNE, 2019 - MAY, 2020
Paramekkavu Vidya Mandir, Thrissur—
CBSE 10+2
MAY, 2015
Hari Sri Vidya Nidhi School, Thrissur—
ICSE 10th
MARCH, 2013
SKILLS
Strong Communication skills
Multitasking e ciently
E ciency in Typing (52 wpm)
Basic knowledge in Python, VS Code,
Linux
Hands-on Computer Hardware & Software
Experience
Basic knowledge in MS O ce
Strong analytical skills.
INTERESTS
Problem Solving
Programming
Communication
Software / Hardware handling
B2B and C2B interaction
Video games
LANGUAGES
English: Fluent in Speaking, Reading,
Writing.
Malayalam: Fluent in Speaking, Reading,
Writing.
Tamil: Fluent in Speaking, Reading.
Telugu: Beginner in Speaking.