Personal Details:
Full Name NtombintombiKhumalo
Location Johannesburg, South Africa
Physical address 993 Funani Street, Mofolo North, Soweto
Email address ***************@*****.***
Contact 074*******/067*******
Nationality South African
Gender Female
Employment History
UTi Distribution
Duration April 2006 – April 2010
Occupation Contact centre agent
Employer Sector UTi Contact centre
Duties Was taking inbound & outbound calls
Solving queries
Compiling month end reports for key accounts clients
Reason for leaving Got another post at other department
UTi Distribution
Duration May 2010 – January 2011
Occupation Site support agent
Employer Sector UTi Site support department
Duties Solving queries
Compiling month end reports for key accounts clients
Assisting the sites with any support that they were looking for as they were not based at the Head office.
Reason for leaving Got another post at other department
UTi Distribution
Duration February 2011 – March 2013
Occupation Site support agent
Employer Sector UTi Sales department
Duties Solving queries
Compiling SLA Reports for the Reps.
Assisting sales reps when they need help
Taking minutes on our weekly meetings
Reason for leaving Got another post at other department
UTi Distribution changed to DSV
Duration April 2013 – July 2020
Occupation Administrative assistant site
Employer Sector DSV Sites department
Duties Solving queries for the clients
Compiling SLA Reports for the Reps.
Dispatching the parcels
Reason for leaving Retrenchment
Educational History: Senior certificate
Hope High School
December 1997
Diploma in Information Processing
Prestige College
January 2005
National Certificate in New Venture Creation (NQF4)
Seta
March 2005
National Certificate in Contact centre agent
Seta with UTi
May 2007
Currently studying Bachelor of Social Work
Unisa
References
Name: Pule Mogolane
Company name: DSV Distribution
Position: Contact centre supervisor
Contact number: 084-***-****
Work Tel No: 012 673-200 ext. 2326
Name: Tebogo Mthimkhulu
Company name: DSV Distribution
Position: Site Supervisor
Contact number: 084-***-****/076-***-****
Work Tel No: 012-***-****
Name: Alex Shabalala
Company name: DSV Distribution
Position: Site Supervisor
Contact number: 079-***-****
Work Tel No: 012-***-****
My Attributes
To be a hard worker, challenge driven & fully motivated asset to any company that I may be employed with. To grow in terms of expertise and contribute any skills, Knowledge pertaining to my job.