Customer Service Skills

Erika Monroe

601-***-**** monroeerikal *@*****.*** Meridian, MS 39301

SUMMARY

Dependable Stocker Associate well-versed in ordering, stocking and rotating

products. Creates and maintains shopping displays for customers and keeps back

storage room neat, clean and organized. Assists customers with locating products

to foster positive shopping experiences.

Reliable Stocker Associate arranges products on shelves, displays and other areas

to draw customer attention. Delivers excellent customer service to shoppers and

communicates with key store personnel on any service or product needs.

Demonstrates high level of accuracy and works without direct supervision to

accomplish assigned tasks.

SKILLS

Scanning * Safety methods

© Task prioritization ® Inventory tracking

Package labeling * Trend monitoring

© Shelf stocking Mentoring and training

¢ Heavy lifting * Boxing and labeling

Loading and unloading © Skilled in forklift operation

EXPERIENCE

Stocker Associate, Walmart, January 2019-July 2021

Meridian, MS

* Received and stocked merchandise and organized and maintained

backroom by following company safety, cleaning and operating procedures

© Arranged and organized merchandise and supplies and identified shrink and

damages to maintain work environment.

¢ Maintained merchandise presentation by stocking and rotating merchandise.

© Lifted materials of varied weights on regular basis.

EDUCATION AND TRAINING

High School Diploma

Meridian High School, Meridian MS May 2018

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