OLUFUNBI O. KOMOLAFE
Charlotte, NC
28277
**********@***.***
OBJECTIVE
To gain a position that will allow me to use my work experiences, skills, educational background, and knowledge to work with a great variety of people.
EXPERIENCE
ULTA Beauty, Charlotte NC- Beauty Advisor
July 2021 - PRESENT
● Welcome customers with exceptional information about current and upcoming sales/promotions/launches
● Wear/market beauty, skin, and hair products currently sold in store for personal experiences for customers
● Provide product recommendations to customers upon their request
● Stock/replenish/maintained sales floor and register
● Move products around sales floor as per management
● Manage upset customers, and challenging situations
● Assist register team lead upon request
New York City Housing Authority, Queens NY- Customer Service Representative
October 2016 - November 2019
● Attended to all phone calls, and emails inquiries
● Request customers information upon inquiries needed for cases
● Maintained all customers FAQ, while updated them as changes were made
● Worked alongside management for escalated claims and resolutions
● Used databases for research for all requests via phone and email
● Entered all data needed for open cases
Whitestone Construction, Queens, NY - Project Manager Assistant August 2014 - September 2016
● Accompanied project manager in daily duties
● Attended to phone calls, voicemails, messages and emails
● Calculated companies budgeting daily to ensure we were not over nor under estimated amounts
● Filed away all o ce documents that were no longer needed
● Ran o ce errands upon request
● Ensured all important documents had updated signatures
● Entered up to date data into spreadsheets daily
EDUCATION
YABC High School, Queens, NY - Diploma
September 2009 - June 2013
Queensborough Community College, Queens, NY - Transfor, 2 semesters completed September 2013 - May 2014
SKILLS
● Exceptional customer service & communication skills
● Sales and Operational skills
● Excellent product stocking skills
● Collaboration work
● Superior writing & listening skills
● Problem solving and resolution skills
● Detail oriented
● Knowledge in fashions trends & culture awareness
● Microsoft, Powerpoint, Adobe workshop, Spreadsheet, Excel
● Analytical thinking & planning
● Organization & prioritization skills
● Project management; influencing, leading, negotiation and delegating
● Company budgeting
REFERENCES
Upon request.