Iola Customer Service

Dawn C. James

Po ***** Brazos Ave. Iola, Tx. ****1

(979) 985 - 4422 Cell (979) 739 – 2364 Mess

( answered as biz )

**************@*****.***

PG 1

Overview

More than fifteen ( 15 ) years of professional Bail Bondsman, fifteen ( 15 ) years off and on of retail management experience. Leadership qualities and professionalism.

•Extensive background in customer-oriented service operations and business development, including sales, marketing, promotions, and cost control pertaining to bail industry.

•Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.

•Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly.

•Familiar with Microsoft Word, Microsoft Excel, e-mail.

Areas of Expertise

Management, Supervision

Training and development

Cash Handling Procedures

Customer Service

Vendor Relations

Inventory, Ordering, Stocking

Professional Experience

American Fireworks

Hwy 71 Bastrop, TX 2013 - 2018

Fireworks Stand Manager / Operator

TWIN CITY BAIL BONDS

Administrative Manager for Owner Llewelyn *LEW* Kieke 2009 – 2015

( Deceased July 2015 )

Maintained and Managed 4 Separate locations

at the same time ( Bail Bonds )

Names: Twin City Bail Bonds, Cameron Bail Bonds, Navasota Bail Bonds,

Bellville Bail Bonds.

( ALL OWNED BY MR. KIEKE - RAN AN MANAGED ALL COMPANIES )

Hire, train, and direct any Staff, Customer Service & Relations,

Office Managing,

Cash Handling

Sales / Contracts

Collections/ Payments

Maintaining Court Records

Bail Bonds by Barbara 2004 - 2008

CONT. NEXT PAGE

Bail Bonds Runner / Agent ( Deceased )

Sales / Contracts

Payments / Collections

Customer Service & Relations.

DAWN JAMES

979 -985 -4422

CONT.. FROM PG 1

Education & Qualifications

PG 2

Criminal Justice ( not Finished ) have @ 48 credits 2013

Blinn Community College

High School Diploma

Robert E. Lee High School 1985

San Antonio, Texas

References :

Will's Handyman & Donaldson's Roofing 24033 BRAZOS AVE. IOLA,TX. 77861 979 – 739 – 2364

Dana Donaldson Franklin Tx. 979 – 219 – 6385

American Fireworks Danielle Eichmy HWY 71 Bastrop, Tx 512 – 321 - 4416

Contact this candidate