Tim Mace.

Akron,Oh

adod0y@r.postjobfree.com 330-***-****

1Summary of Qualifications

Dedicated and skilled in the field of marketing and track side support. Twenty years of excellent professional customer service experience, with an outgoing personality. I have extensive experience in the coordination, planning, and support of marketing and sales. Fork lift and HAZMAT experience. Hard worker, fast learner, mechanically inclined, and not afraid to get dirty.

Demonstrated capacity to provide comprehensive support from pro level racers to club racers including coordinating travel, debriefing after tests, collecting data, giving technical advice and effectively managing placement of trucks and marketing material.

Proven track record of loading, unloading, and arrival of time sensitive race tires and equipment. Accurately completing all expense reports, data spread sheets, and log books in a timely manner.

Maintain high level of communication with sales staff and management to coordinate marketing events and race schedule. Planning and scheduling maintenance on trucks and equipment through out our intensely busy season.

Communicate with race teams and our engineers to determine witch compounds, and tread cuts would perform best with specific track conditions. Perform set up and tear down of trailers and marketing equipment each and every event. Highly proficient at mounting, dismounting, and balancing all types of tires.

Operated tractor trailer, and goose necks all over the country with no accidents.

Proficient with Microsoft Windows and Microsoft Office suite

Professional Experience

Support Solutions LLC Feb 2013 to Present

Contract Driver for Maxxis Tires

I provided set up of the marketing and display area

i provided race track support for all trucks participating in the Torc off road truck racing series

Frisby Auto Electric Feb 2013To Present

Contract truck driver for Pirelli Tires

I provided set up of the marketing and display area

i provided race track support for all cars participating in the Pirelli World Challenge series

Mickey Thompson Tires-Stow Ohio April 2010 to Jan 2013

Race Track Support Specialist

My responsibilities with Mickey Thompson were much the same as they were with my prior job. Just a different type of racing.

Responsible for the pay out of contingency moneys to all of the winning and runner up racers in all the sanctioning bodies that participated in our program.

Assisted in the development of a detailed list of over two hundred skilled racer that we would support that year from an allowed budget

performed various office duties in between our busy travel season. Utilizing Microsoft office

Provided track support at NHRA, IHRA, and all outlaw unsanctioned events through out the country

Responsible for selling and mounting tires out of our race trailer utilizing a point of sales program created from file maker pro.

Collected cash and credit and detailed inventory in order to close out the event at our corporate office

Provided technical advice and marketing material to our consumers at the event .

Kumho Tires USA – Rancho Cucamonga, California 2005 to Dec 2009

1Race Track Support Specialist

Responsible to operate 53 foot tractor trailer to race and marketing events throughout the United States. Hauled track side equipment, race cars, marketing material, and tires in a High-Tech trailer. Provided track support and technical advice for the racers including mounting tires taking tire temperatures and pressures and recording data for future tire development.

Successfully led two year Street Warriors marketing program at various drag racing event throughout the country.

Responsible for the maintenance, cleaning, organizing, and setup of two motor sports tractor trailers including all necessary equipment.

Performed loading, unloading, and inventory at multiple corporate locations across the country.

Assisted in coordinating and set up of Motor Sport events such as Championship Off Road Racing, American Lemans, Street Warriors, Sports Car Club Of America, SEMA Las Vegas.

Coordinated and hosted successful dealer and public ride and drive events. Also worked with dealers and sales staff to host private marketing events.

Hosted the annual ride and drive event for grassroots motor sports Walter Mitty at Road Atlanta for the past five years. Performed multiple warehouse and office duties during our off season. Such as organizing, inventory, and attending meetings that involved budget and scheduling for the up and coming year.

Federal Express – Denver, Colorado 2002 to 2005

2Courier

2I was a Courier for Federal Express in Down Town Denver. I perform pick ups and deliveries of time sensitive material in a fast paced environment while adhering to the company’s high standards of safety.

Load, unload, and deliver time sensitive packages through out the Denver Metro area.

Successfully picked up all packages on my route with in a set amount of time ensuring they made their final destination in a timely manner.

Scanned and sorted packages, and drove hazardous materials to the airport. Completed all necessary paper work and documents to be handed in at the end of each shift

Volunteered to work multiple shifts in order to reduce the work load on heavier routes.

Matco Tools – Stow, Ohio 2000 to2002

Product Applications Specialist, Special Orders Department

My responsibilities were to provide technical assistance to our distributors on product knowledge, and new product lines. To ultimately boost sales in special orders, and to make sure our distributors have a competitive edge in the tool market.

Assisted our distributors on product knowledge and new product lines. Gave them technical advice on special order tools via phone and facsimile.

Was selected to train new employees in this department.

Assisted management in a test program called The Source One Program. This entailed dealing with district managers for feed back on promotional tools and to offer them at promotional prices on an out bound calling format .This was to increase sales in our standard product line.

Summit Racing EQUIPMENT – TALLMADGE, Ohio 1994 to 2000

1Customer Service Representative

Served as a customer service agent to help customers solve problems, give technical advice, and place orders via phone and facsimile .

Resolving escalated service issues

Developed and constructed customer service training manuals. Trained new customer service representatives in a class room environment. Evaluated performance upon completion of new representative training.

Monitored shipments both air and ground transportation both foreign and domestic.

Rectified problems experienced with customs, duties, routings, freight claims, damaged claims, and hazardous materials, certificates of origin, bills of lading, and proof of deliveries.

Giving technical advice, and placing phone sales orders using my technical expertise, and manufactures catalogs. dealing directly with our manufacturers, and our purchasing department when placing special orders and drops shipments.

Processing returns documents and correcting orders returned.

Tech writer for summit racing.com website in our e-commerce department.

Reviewing reports for our loss prevention department and dealing with recovery.

Placing foreign orders via facsimile.

Certified by Summit Racing Technical Training Center.

Worked with state of the art Microsoft computer and phone systems.

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