Active Directory System Engineer

SUMMARY

With more than ** years of management and sales experience specializing in manufacturing,

hardware, software and marketing solutions I have demonstrated my ability to create, lead and perform commercially successful projects. With my IT credentials, I have gained further experi- ence to help contribute and lead any IT Infrastructure projects and teams. EXPERIENCE

ENG 2, ENGINEERING OPS - COMCAST TECHNOLGY SOLUTIONS — SEATTLE JUNE 2015 - PRESENT

Corp IT

• Responsible for issues related to Account Access for email and domain

• Implement Employee status change, new hire and exit check list

• Imaging pc/mac desktops and laptops

• Configure desktop phones

• Obtaining quotes from current vendors for hardware and software requirements

• Order entry in Comcast JIRA system for placing requests

• Approve invoices in CIFA

• Maintain and keep current CapEx/OpEX budget

• Manage current software license renewals

• Audiovisual / MPX live stream events

ENG 2, ENGINEERING OPS — THEPLATFORM - SEATTLE

APRIL - JULY 2014 - JANUARY - JUNE 2015

• Apple/PC: responsible for issues related to desktops, laptops, and peripherals.

• Installation and imaging of OS, upgrades, troubleshoot software and hardware issues.

• Configure new user & computers, troubleshoot network permissions & passwords

• Setup exchange accounts and groups, troubleshoot Outlook client issues

• Work with ticketing system to respond to customer issues.

• Troubleshoot infrastructure and network issues

SYSTEM ENGINEER - CMIT SOLUTIONS OF BELLEVUE - BELLEVUE, WA JANUARY 2010 - APRIL 2014

• Provides IT Support for 50 customers on-site local users.

• Provide remote assistance via RDP, VPN, LogMeIn, Windows Assistance.

• Manage VPN client access

• Installing and troubleshooting Mac OS X Mavericks / OS X Server

• Managed computer and user accounts via Active Directory.

• Manage IT assets - Purchasing, Replacement, Maintenance.

• Manage Cloud Backup

• Main point of contact for break/fix and issue resolution

• Setup and manage VPN tunnels between regional locations.

• PXE boot server refers to a Windows 2000-based Remote Installation Service (RIS) server.

• Windows Deployment Services

STEVEN J. REGENER

7609 70th PL NE - Marysville, WA 98270 - 425-***-**** - adod0b@r.postjobfree.com WORKSTUDY - LAKE WASHINGTON INSTITUTE OF TECHNOLOGY – KIRKLAND, WA

MARCH 2011 – JUNE 2013

• Provided IT Support for 1500+ users

• Main point of contact for break/fix and issue resolution

• Handled tickets with Remote Assistance tools and phone, email communication.

• Managed computer and user accounts via Active Directory.

• PXE boot and Remote Installation Service (RIS) server experience.

• Received and setup new desktop/laptop PC's to college specifications.

• Managed backups with Veritas and Symantec tools. EDUCATION

LAKE WASHINGTON INST. OF TECH. - KIRKLAND, WA — AAS - APPLIED SCI - ENCE 2011 - JUNE 2013

WGU - WESTERN GOVERNORS UNIVERSITY

Bachelor of Science, Information Technology

2015 - Current

CERTIFICATIONS

Comptia A+

Comptia Network+ Coursework

Apple Certified Associate Mac Integration 10.7

Microsoft Office for Mac and

Office 365 accreditation

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate