Corporate Trainer Manager
Resume:
FRANK VALDEZ
Pueblo West, CO. 81007
**********@*****.***
Experienced professional with strong business management expertise and a variety of technical and maintenance skills. Hard-working, customer service-oriented individual with strong organizational skills and ability to multi-task. Proactive, personable, and highly adaptable.
EXPERIENCE
2012 – PRESENT
PAINTER, Abra auto body and glass/claiber collision – Pueblo, co
Preparing and painting vehicles
Scheduling
Problem solving
Inventory control
2008 – 2011
ACCOUNT MANAGER, primary financial – Phoenix, az
Managed legal accounts and team 10 collectors
1998 –2008
COLLECTIONS MANAGER, VIKING COLLECTIONS – Phoenix, az
Managed a team of 27 collectors.
Scheduling
Complaint calls
Inventory control
Interviewing and hiring
Performance management
1996 – 1997
COLLECTIONS MANAGER, thorn america – tempe, az
Scheduling
Complaint calls
Inventory control
1987 – 1996
RISK MANAGEMENT, discover card – scottsdale, az
Fraud investigation
Corporate trainer
EDUCATION
1996
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
university of phoenix – phoenix, az
1987
COUSE WORK – B.S. DEGREE PROGRAM, COMPUTER INFORMATION
university of phoenix – phoenix, az
RELATED CERTIFICATIONS
Quality Management Certification
John Reed Interview and Interrogations Certification
PPG Certified
Axalita Certified
I-Car Certified
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