Technician
Resume:
TRACY HIGHTOWER
Billings MT ****5
WHO AM I:
Technicion of 30 years with 13 years experiance as a service manager and shop foremam. Have worked automotive repair and fleet service, including houseboat rental, truck and bus fleets. Experance as tow operator and as a Securitas Security supervisor. As well as having ran my own business.
EDUCATION AND CERTIFICATES:
High School Graduate 1992 Honorable Discharge USMC 1999 Class A Licence 1996
Moble A/C cert 1993 Master Tech Evinrude 1996 and 2000 Five Star and Yamaha Master Tech 2004
Suzuki Outboard cert 2004 Westerbeke Generator cert 2003 Yamaha Generator cert 1995 ASE Transit Bus T2-6 2012 Allison Electric Drives 2012 EIS and Bendix Brake cert 1993
Mercruiser cert 2006 Volvo Penta cert 2000 Secrity and Firearms Training 2009
Haz Wopper and Hazardous waste Handler 2016
WORK HISTORY:
*BRETZ RV and MARINE in Billings MT
2018-Present Pay 22.00 a hour plus commissions
Daily duties are primarily service and maintenance of customer boats, including winterizations, shrink wrap, and de-wins, predelivery inspections of newly shipped boats, run test and inspecion of trade-in and used product, as well as answering questions for customers and call backs. I also maintain product on the shelves for the boats and adjust stock as needed, look up parts for customers and service. My duties also include maintenance of shop equipent, including fork lifts, pressure washers, compressors, golf carts and fleet trucks as needed.
*ARAMARK "NORTH LAKE BOAT SHOP" at LAKE POWELL
2017-2018 Pay 22.00hr plus housing and utilities
Customer marine mechanic at Bullfrog Marina and D.O.T. inspector for Aramarks commercial trucks and trailers on site.
*ARAMARK "YOSEMITE GARAGE" YOSEMITE NATIONAL PARK
2011-2017 Pay 28.65hr
Dayshift foreman Yosemite Garage and Union Steward.
Duties included coordinate work with mechanics skill set and parts available. Review and input vehicle maintenance records, annual and regulatory inspections for a fleet of buses and trucks. Act as an intercessor between drivers and mechanics. Insure safety regulations are followed and shop equipment meets and receives all necessary mainteance,inspections and repairs. My duties also included performing the duties as a mechanic for buses, trucks and a automotive fleet of over 250 vehicles and acting as a reserve tow operator covering impounds, accidents, tow and recovery.
*Hightower Marine
2009-2011 Self Employed
North River Boats service and warranty representative for California as well as continueing to service all former clients *North River Marine (Factory owned store in Redding CA)
2006-2009 Pay 25.00hr plus commission
Service Manager at dealership. Coordinate rigging and service work with delivery schedules, warranty and customer load. Incharge of parts inventory, maintaining correct inventory through computer system, cycle counts, sales history, and special order parts.
*Delta Marine
2004-2006 Pay 52,000 annually
Service Manager of a five acre boat yard and dearship. Manage and coordinate work load of mechanics and yard personal by controlling rigging, hual-out, detail shop and part schedules. Estimate repairs for insurance and goverment jobs. Billing and quality control of all work leaving the yard. Worked closely with sales department, parts manager, and service writers.
* U.S.M.C. 1996-1999
Jobs included Truck driver, heavy equipment mechanic, and ammo technician.
*Herman and Helan's Marina
1993-1996 and 1999-2004 Pay 24.50hr
Maintain and service a rental fleet of houseboats, perform service calls and on the water tows. Specialized in houseboat and bass boat repair.
*Diversified Fleet Repair
1993-1996 and 1999-2004 Flate Rate 30.00hr
Perform afterhours fleet repair and several small fleets of trucks and equipment.
Summary:
I possess the knowledge and the ability to perform in all areas of the shop can perform in the duties of a technician, service writer, parts technician, or as a service manager at your shop, yard or marina.
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