ADELAIDE
NKGAPELE
GENERAL WORKER
CONTACT
PHONE:
ALTERNATIVE NUMBER
****************@*****.***
PERSONAL PARTICULARS
Age: 23
Date of birth:1997/07/04
Gender: female
ID: 970**********
Nationality; South Africa
Marital status: single
Health status: good
Language: Sepedi, English
COMPETENCIES
1. Word
2. Excel
3. Power point
4. Filling
ABOUT ME
In my previous job I successfully dealt
with customers with different demands
and I had to change my approach to
meet their specific needs and for
them to get the best customer service
ever, I am passionate about learning
new skills, able to handle multiple tasks
on a daily basis and I use a creative
approach towards problem solving.
EDUCATION
Unisa
JAN 2020-in progress
ECONOMIC AND MANAGEMENT SCIENCE
NEW ARIZONA COMMUNICATION AND TRAINING
Jan2016-nov 2016
ITC OFFICE ADMINISTRATION
ICOLLEGE
certificate of attendance
Jan 2017-Jan2018
WEALTH MANAGEMENT
ICOLLEGE
May 2018-Dec 2018
IT TECH SUPPORT SHORT SKILLS PROGRAMME
WORK EXPERIENCE
EDCON: CELLPHONE ASSISTANT
Oct 2019–2020
RESPONSIBILITIES
• Customer service
• Receiving calls
• Booking phones to repair centers
• Problem solving
• Time management
• Trouble shooting
• Cashier
• Managing daily store reports
THE FOSCHINI RETAIL GROUP: FASHION MERCHANDISER
Feb2021–current
RESPONSIBILITIES
• Customer service
• Develop good marketing strategies
• Formulate good marketing strategies
• Monitor fashion products
• Oversee creation of fashion stores
• Present fashion products to customers