Switchboard Operator Relations Manager
Resume:
PROFESSIONAL AND CONFIDENTIAL PROFILE
ON
FELICIA NCANA
Surname : Ncana
First Names : Hlulelwa Felicia
Address : ** ****** ****** ***** *****
Identity number : 890**********
Languages : English, Zulu & Xhosa
A V A I L A B I L I T Y : Immediate
E D U C A T I O N
High School : Solomon Mahlangu High School
Standard passed : Matric
Subjects : English (HG), IsiXhosa (HG), Biology (HG), Mathematics (SG), Science (HG), Economics
(HG) & Business Economics (HG).
Year left : 2006
T E R T I A R Y E D U C A T I O N
Institute : NMMU
Course : Information Technology Software Development [Incomplete]
Date[s] : 2007 - 2009
C O M P U T E R S K I L L S
MS Word
MS Excel
MS PowerPoint
MS Outlook
CRM
Quemetrics
E M P L O Y M E N T R E C O R D
Name of company Digital Solution Group
Period of employment July 2018 – Till to date
Position held Customer Relations manager
Name of company Conduent
Period of employment November 2016- December 2017
Position held Customer Care Support and Technical Support
Reason for leaving. Retrenchment
Name of company Multichoice Pty Ltd, Randburg
Period of employment September 2012 - February 2016 [Was contracting through Quest Personnel – then
became permanent]
Position held Customer Care Support and Technical Support as well as Reception / Switchboard
Operator
Reason for leaving Improved prospects
Name of company The Body Shop
Period of employment March 2012 - September 2012
Position held Sales / Cashier
Reason for leaving Offered a position at Multichoice
Name of company Cozens Recruitment Agency
Period of employment October 2010 - June 2011
Position held Receptionist / Switchboard Operator / Data Capturer
Reason for leaving Relocated
Name of Company Spotless Sekunjalo Cleaning Service
Period of employment July 2011- January 2012
Position held Admin / Compiling Reports/ Scheduling/ Recruitment Administration
Reason for leaving Contract expired
REFERENCES
Name Miss R Motlaung
Position held Team Leader
Company DSG
Contact Number 073*******/011*******
Name Miss A Radine
Position held Team Leader
Company Conduent
Contact Number 084-***-****
Name Miss G Noortjie
Position held Accountant
Company Quest Staffing
Contact Number 011-*******/ 083*******
Name Miss Z Fila
Position held Manager
Company Spotless Sekunjalo cc
Contact number 082*******
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