Software Consultant Test Analyst

ARZOO KESHRI

Email: *****.*********@*****.***

Contact: +91-969*******

Location: Pune, India

Executive Summary

IT professional with 4.8 years of experience in software engineering field with strong cards payment &banking industry domain knowledge in Switching Concepts, Electra Switch Product, Postilion Switch Product, EFT Processing, IS08583 Standards, Card Management, EMV, MasterCard & Visa Mandates, ATM & HSM Product Overview. Also having a strong communication, collaboration & team building skills with proficiency at grasping new technical concepts & utilize the same within the team. And within 2.5 years of onsite experience with major banking client of Philippines on Electra Switch product major responsible for Implementation of projects includes (Planning, Requirement, Testing, Go-Live Support) and Production activities includes production issues resolution support, weekly status update and offshore team coordination.

Good knowledge in Retail Payments, Issuing, Acquiring flow, EFT Concepts, ISO 8583 message format. Worked with leading processor like Mastercard, extensively on Electra Switch (Issuing and Acquiring Platforms) Hands on experience in ATM(NCR/DIEBOLD/HITACHI), POS and HSM products. Good knowledge in EMV contact and contactless, Transactional flow with brief of Host/Flexcube specification. Hands on experience in various Simulators which includes BpSim, Finsim, CapSys, HyperSession & ElectraMap Simulators for transactional testing.

Technical and payments domain consultant to bank for Projects plans, requirements discussion, kickoff programs, Project UAT’s issue resolution and Implementation support for go-live. Having good understanding on Postilion Switch products like Postilion Realtime framework, Postcards, Postillion Office, PostBridge, ATMApp, Triton, Velocity blocker system and Normalizations concepts. Rich experience in Manual testing and REST API testing. Hands on experience in doing Functional testing, Integration testing, Regression testing, User Acceptance testing, Negative testing in Payments domain.

Experience in Test Plan, Test Estimations, Test Design, Test Scenarios, Review of Test Artifacts, Test Execution, Defect Report and Tracking, Enhancing and Executing Scripts. Good experience on Software Development Life Cycle (SDLC), Software Testing Life Cycle(STLC) methodology, Agile methodology process.

Experience in bug tracking and report using defect management process. Experience in writing SQL queries to do project related task and database testing. Experience in running different transaction types of scripts to perform the load test on the application. Experience in UNIX commands to perform operations over putty. Experience in Interaction with developers, Business & Management Teams and End Users. Worked with different team in problem analysis, reproduction and resolution of Project and Production Issues as an Onsite and Offshore coordinator:

Performing RCA on the post delivery and post-production issue. Quality Assurance of the deliverables fix.

Strong analytical and problem solving skills with good and oral & written communication skills. 2

CURRICULUM VITAE

Arzoo Keshri

www.attra.com 2

Skills Summary

Areas Skills

Major in Banking Domain EFT Concepts, Transactions Switching, Routing, Acquiring System and ATM & POS Overview, HSM Overview, Card Management, EMV, ISO-8583 Standards Testing Knowledge User Acceptance Testing, Regression Testing, Unit Testing, Sanity Testing of Real time Application, REST API testing, QC, SDLC, STLC & Agile Methodology Technology Language Unix, Core Java, C

Databases MySQL, PL-SQL

Testing Tools/Framework Various Transaction Simulators (MasterCard, Visa Test System, BpSim, FinsimSimulators), SoapUI, Postman, Putty

Application Tools/ Framework Cardtronics ServiceNow tracking tool, Realtime Performance Monitoring tool and Splunk Tool, Whizible Ticketing Tool, ALM

Education Summary

Month & Year of

passing

Qualification

Percentage /

CGPA

Institution

June 2016

B.Tech (Computer

Science Engineering)

78.40

United Institute Of Technology

(Dr. APJ Abdul Kalam Technical University)

May 2012 Intermediate 60

Bishop Johnson School & College,Allahabad

(I.S.C Board)

May 2010 HighSchool 63.40

Bishop Johnson School &

College,Allahabad (I.C.S.C Board)

Professional Accomplishments/Awards

Received client appreciation at onsite on project deliverables. Received spot award for testing a project singly handed on time. 2.5 years of onsite client location experience.

Certifications

Internshipon New Technologies for Development at Asian Institute Of Technology, Bangkok Thailand Certification Name- Switching Concepts, Postilion Switch, EFT Processing,Cards & Payments Certification Name- Core Java and Testing

Employment History

Period Organization Duration

November 2016 till date Attra Infotech Pvt Ltd 4.8 Years 3

CURRICULUM VITAE

Arzoo Keshri

www.attra.com 3

Project Summary

Project Name IMEA Mastercard Licensing

Client Name Metro Bank & PS Bank (Philippines)

Offshore Role&

Duration

Senior Test Analyst Jan 2018 till present

Onshore Role &

Duration

Software Consultant Jul 2018 to Mar 2021

Description Metrobank is a financial solutions provider, which offers a wide range of financial products and services to cater to the varying needs of different client segments.

Solid track record spanning over 50 years; with 2000 ATM’s nationwide.

PSBank (Philippines Savings) is an arm of Metrobank group with 600+ ATM nationwide which provide wide services in banking product like Auto Loan, Home Loan, PSBank Mastercard and Debit card, Insurance and many more.

Allow also Cardless withdrawal in Retail banking sector from any Metrobank or PSBank ATM without using Card. Also includes products Via Mobile banking like Instapay(electronic fund transfer) and PesoNet (Batch electronic fund transfer) to the customer for the hassle free experience. Responsibility Responsible for the total consultant to bank on Application product for Testing and Implementations of projects and production activities which includes various enhancement in switch application and EFT processing processes.

Experience in writing Test Plan, Test Estimations, Test Design, Test Scenarios, Review of Test Artifacts and Test Execution

End-to-End Test Life Cycle expertise covering Functional Testing, System Integration Testing, User Acceptance Testing, Sanity Testing and Regression Testing

Expertise in ATM and transaction acquiring and issuing mode testing

Experience in raising appropriate defects and coordination with development team

Interacted with Subject Matter Experts (SME), Project Managers, Developersand Participated in collaboration session for managing requirements and to elicit Use Cases.

Domain support to the project, process and ensuring the smooth Implementation and go-live of project at onsite, by coordinating with client/offshore team and taking responsibility of the testing activities, which includes review of defects and providing solutions at onsite.

Responsible for driving Client’s call for weekly project status and conducting meetings with external vendors within bank. Like ATM vendor, Mobile banking team, HSM vendor.

Experience in working with business team to communicate project requirementand map to system workflows.

4

CURRICULUM VITAE

Arzoo Keshri

www.attra.com 4

Project Name Quality Control Postilion System Admin Client Name Cardtronics (United States)

Role Quality Control Postilion Admin, QA

Duration Jan 2017 to Nov 2017

Description Cardtronics, the world's largest non-bank ATM operator, is a leading provider of fully integrated ATM and services

Cardtronics provide their services to customers across two continents and five countries operating machines throughout the United States, Canada, United Kingdom, Germany, Poland and Mexico

Cardtronics Global Brand are:

o All Points- All Points is Cardtronics surcharge-free network offering with a global ATM footprint.

o Cashzone – Cashzone is consumer-facing brand throughout Europe and our emerging growth markets around the world.

Responsibility Installation, Configuration, and maintain system to support Postilion Realtime and Postilion Office.

Monitor systems and Realtime application to ensure the availability and uptime of the different platforms of Realtime system.

Conducted various Stress Testing, Regression Testing and Sanity Testing.

Handling different tool like HyperSession Simulator, Capsys simulator and Source and Sink Simulator.

Preparing different Test Scripts, Enhancing and Executing Scripts.

Analyze and resolve problem involving electronic funds transfer transaction using knowledge of ISO-8583 and ATM message formats.

Transaction Analysis/Traces/Events Checking.

Receipt import activity, Download Application import on Postilion system.

Experience of building new Postilion Realtime And Office Server involves: o Installation of Postilion Realtime framework application and their patches

o Installation of Postilion Realtime framework component along with patches (Component like AtmApp, HSM, Postbridge, PostTerm, Triton, Postforex)

o Installation of Office framework, Application/Custom Components. o Installation of Interface/Application and Custom Components. o Configuration of Source Node and Sink Node.

o Responsible for Sanity Testing using Source and Sink Simulators.

PerformedStress Testing to test the postilion system stability by handling different simulators like CapSys Simulator, Hyper Session Simulator.

Responsible for Transaction Analysis/Traces/Events Checking.

Contact this candidate