Residence Manager Switchboard Operator
Resume:
PERSONAL INFORMATION
Name Lindiwe Pascaline
Surname Mbatha
D.O.B 22 August 1975
Identity Number 750**********
Gender Female
Marital Status Single
Nationality South African
Home language Zulu
Other Sotho, Pedi & English
OBJECTIVES
To secure a position where my skills and knowledge can be utilized to achieve the organizations key objectives.
EDUCATION
Last School attended St. Paul’s High School
Year 1993
Highest Grade grade 12
Subjects English, Zulu, Maths, Physics
Science & Biology.
Institution Kelly Greenock’s College
Qualifications Certificate in Office
Administration
Year 1995
Courses Switchboard Operator
Receptionist
Maintenance
Invoices, Creditors, Debtors & Cash
Book, Cheques, Vouchers, Filing, Stake Holders, Inventory, Data Capturing, Queries
& organizing skills.
Institution Birnam Business College
Course Word Perfect 1.7 MS Dos
Year 1996
Institution Timmy’s Business Academic College
Qualification Certificate in Call Centre and Marketing
Year 2003
Course Practical Telesales Skills
Practical Telephone Skills
Different Product Codes
Customer Care
Basic operation systems (Data Capturing)
Windows 2000
Institutions Rock Spring Technical College
Qualification National Certificate in Basic
Business Accounting & Legal Environment Management. (Incomplete)
Year 2009
Course Office Practice, Information
Processing, Computer Practice,
Economic & Legacy environment,
Applied Accounting, English First
Language & Basic Communication.
Institutions Academy of York
Year 2019
Qualification Office administration NQF L6 National
Diploma SAQA ID 35958
Course business & office admin1, bookkeeping to trial balance, business literacy, marketing
Management & public relations, business law
& admin practice, cost & management
Business admin2, human resources management
& Labour relations, economics, business & office admin3, financial statement, management.
EMPLOYMENT HISTORY
Year 2006
Employer Cell C
Position Call Centre Agent
Duties Sim Swap, Inbound & Outbound calls, Contracts, ITC, Filing, Data Capture,
Sales, inventory, meetings, accounts and authorizing all the vouchers and Follow ups of all our accounts.
Year 2007- 2009
Organization University Of Johannesburg
Position Administrative Assistant
Duties Assisting with Indigenous Games
Filing. Hod office assistant
Taking phone calls and all accommodation students queries.
Handling invoices
Organizing Venues for meeting and workshops
Taking minutes of the meetings
Assisting with accommodation applications
Assisting with House Committee Elections
Liaising with Psyched on training of residence Peer Buddies
Year 2010
Organization University Of Johannesburg
Position Acting Residence Assistant
Duties Assisting with House committee elections and training
Controlling of Budgets
Supervising cleaning and Security
Assisting with maintenance queries
Assisting with room placement
Assisting with residence disciplinary procedures
Buying furniture
Booking venues and transport for House Committee
Year 2010 till 2015
Employer University Of Johannesburg
Position Placement Officer
Duties
To ensure that selections are done fairly and promptly.
To keep to the placement policy.
To ensure that IT information is captured correctly.
To check all applications for correctness and acceptability
To check that all deposits have been paid.
To check if students gained faculty entrance.
To send e-mails out for placements, rejections or waiting lists, and to ensure that all academic records have been received.
To insure that all general information regarding fees, registration dates and agreements are sent out to students and received back timeously.
To ensure that students applied for the right campus to stay on, i.e. the campus of study.
To ensure good communication between Central Administration Office, Faculties and finance.
To ensure efficient handling of enquiries regarding residences (placements and waiting lists).
SENIORS
_ To provide each residence with a supply of re apply forms timeously
To ensure adherence to placement policy.
To ensure that placements for September and December are correctly done according to policies and procedures.
To ensure all reapplication forms are correctly loaded on the ITS system.
To check against the computer printout if all the application forms have been captures.
To check all students apply with selection criteria.
To check the computer printouts received from Student Finance to check for students whose money have been paid timeously.
To inform the students about the outcome of the selections.
To ensure that the correct e-mails regarding placement is sent out to the students in December. Including the students leaving students leaving with disability and Postgrads.
5 years contract ended
Reason for leaving
Year 2016
Organization University Of Johannesburg
Position Acting Residence Assistant
Duties Assisting with House committee elections and training
Controlling of Budgets
Supervising cleaning and Security
Assisting with maintenance queries
Assisting with room placement
Assisting with residence disciplinary procedures
Buying furniture
Working with procurement
Reason for leaving contract ended
COMMUNITY PROJECT
In 2014 I worked with students from different universities in my church helping the grade 12 students to apply in different universities to study and in order to get bursaries on time. I was given a position for a life coach & assisting in terms of students applying in the universities.
In 2007 I was doing community projects with South African Ganaiko Poverty Alleviation in line with Government Educational Plan recovering lost time during mass action by our South African Educators. It was full of government support specializing: Maths and Science. We were visiting primary schools to find out if the student is coping in class or not as well as at home to check the situation if is conducive for the student. We encourage the parents to make study table for the student to able to do homework on time.
ACHIEVEMENTS
Certificate in indigenous games with sports, arts and recreation Centre.
Certificate in effective secretary/ PA
First Aid Certificate
Cometsa leader subordinate assimilation
INTERPERSONAL SKILLS
Hard worker
Working under pressure
Good communication and organizational skills
Extensive knowledge of Computers
Excellent Customer
REFERENCES
Christine Sishi
University of Johannesburg
076 377 433
Residence manager
******@**.** za
Innocent Mbatha
Food and beverages
Sun international
*****************@*****.***
Veronica Ngobese
University of Johannesburg
Placement officer
*********@**.**.**
Contact this candidate