Human Resources Analyst

Lorraine M. Shephard

**** ********* ******, *****, ******** 20751 443-***-**** *************@*****.***

Human Resources ANALYST

Interprets the County Charter through Subtitle 16 - Personnel Law, Administrative/Personnel Procedures.

Knowledge of contract negotiations for several Collect Bargaining Agreements. Assisted the Lead Contract negotiator during contract negotiations for Fire Fighters (Sworn and Civilian), Deputy Sheriff’s (Sworn and Civilian) and Department of Corrections (Sworn and Civilian)

Process Org Structure changes to include implementation of new Organizational Units.

Manages unemployment claims

Processes Military supplemental pay requests for employees being deployed.

Fluent in NEOGOV onboarding

Grievance hearings and responsible for outcome of hearing.

Processes FMLA request in the FMLA workbench within SAP.

Processes unemployment claims

Provides instruction and training to employees

Union Contracts and regulations, the ability to communicate with others, and a high degree of independent judgment, action and initiative.

Extensive background in HR generalist affairs, including experience in SAP Training, HR records management, HR position management, policy and procedures interpretation, Contract negotiations.

Played a key role in ensuring the successful launch of SAP. Structured and implemented a training module for SAP end users.

Conducts New Employee Orientation

Extensive knowledge of Fire Fighter certification pays, and special duty pay.

Validates the processing of personnel action in SAP for 30 agencies throughout the County Government.

Monitors 1,000 hour and Limited Term Grant Funded Contracts (LTGF) positions.

Drafts legislation for Union Contracts to be sent to the County Council for approval.

HR Skills

FMLA

HR Policies & Procedures

Union Contracts

Contract Negotiations

SAP/HCM Support Functional Analyst

Employee Relations

HR Program/Project Management

Orientation & Onboarding

HRIS Technologies

Training & Development

Performance Management

Organizational Management

Professional Experience

PRINCE GEORGE’S COUNTY GOVERNMENT

OFFICE OF HUMAN RESOURCES MANAGEMENT

EMPLOYEE SERVICES AND LABOR RELATIONS DIVISION

HR Generalist, 2008 to Present

Key Results:

Conducts new employee orientation for all new hires to include, Police, Fire, Sheriff and Corrections. Trains new employees on Personnel Law, Personnel and Administrative Procedures and collective bargaining agreements.

Conducts training in the Human Resources/Payroll system to ensure Liaisons have received the training in order to work in the HR system.

Administers and ensures that all types of personnel actions are processed accurately and in a timely manner, consistent with system requirements, Personnel Law and related personnel/administrative procedures, payroll rules and regulations and collective bargaining agreements.

Identifies and performs corrections as necessary in a timely manner to ensure system information is accurate using independent judgment.

Establishes and maintains effective working relationships with County employees, officials, associates and the public, demonstrating a high level of interpersonal skills to handle sensitive and confidential situations and documentation.

Analyzes, calculates and prepares responses to requests for prior and cumulative service credit.

Manages the County’s Intranet to ensure that the Office of Human Resources Management’s policies and procedures, Personnel Law and training documents are kept up to date.

Reviews and processes all approved request-to-hire packages (Position Requisition forms – PRF’s) to ensure the County’s needs are met regarding position management.

Assists in coordinating unemployment hearing process between the County’s third-party administrator and Prince George’s County, collects and analyzes appropriate documentation, consistently demonstrating a high level of professionalism, effective communication and fact-finding skills.

Manages all salary schedules within the County (15 total) once they have been through the legislative process, updating the salary information for consistency and accuracy to ensure that projected budgets are based on accurate information at all times.

Provided subject matter expertise and performed assigned tasks in support of (Enterprise Resource Planning – ERP) implementation for the Office of Human Resources Management.

Participates as a professional staff member of the County Management Team in the collective bargaining process with County labor organizations, including taking notes, analyzing operational and cost impacts.

Prepares collective bargaining agreements and legislative documents necessary to implement labor agreements, tracts and expedites such documents through the administrative and legislative process.

Participated in grievance hearings with the main Contract Negotiating Officer; reviewed and edited grievance decisions.

Computer Skills:

HRIS applications (SAP), (NEOGOV), (ERP)

NEOGOV Onboarding

MS Office (Word, Excel, PowerPoint, Outlook)

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