HEATHER K. WHITE

adobzk@r.postjobfree.com 615-***-**** Murfreesboro, TN

PROFESSIONAL EXPERIENCE

Clinical Revenue Management Service – Brentwood, TN August 2020 - Present

Collection Specialist May 2015 -April 2019

• Responsible for resolving and collecting out of network insurance checks from patients.

• Work closely with facility directors and in-house legal counsel regarding clients who are deemed a priority.

• Responsible for and proficient in database related healthcare software including Salesforce and Telcor.

The View at The Fountains – Murfreesboro, TN

Venue Manager April 2019 – August 2020

• Responsible for venue sales to include lead generation and conversion, customer contract negotiations, competitor analysis, and strategic communications.

• Managed online marketplace and hospitality programs such as, TripleSeat, WeddingWire, and Eventective by following up promptly on customer inquiries for booking purposes. Collaborated with local and out of area vendors as well as social media bloggers to advise existing and potential clients.

• Managed day-to day operations which included: vendor and budget management, event requirements, timelines, décor, audio visual, parking and event security.

Developed and implemented promotional events, venue policies and procedures and served as onsite manager for all booked events to ensure client satisfaction.

• Developed strong corporate and consumer relationships through prompt issue resolution and consistent communication to ensure client retention.

Provided client logistics planning as well as social media sharing and vendor communication.

Maintained Pinterest inspiration board, scheduled and hosted all open houses and wedding show events.

Southern Ministry Agency – Nashville, TN

Scheduling Coordinator May 2014 - May 2015

• Responsible for scheduling and booking motivational speakers and musicians for corporate companies and churches across the country.

• Served as company lead in managing the customer relationship management (CRM) database for current and prospective speakers and musicians.

Henderson Law Firm - Murfreesboro, TN

Paralegal January 2013 – May 2014

• Proficient in Social Security Disability Appeals including: meeting clients, claim development, delivering the necessary forms in support of the claimants claim, scheduling and submitting documentation for an Administrative Law Judge.

• Experienced in legal support for all Veteran Aid and Attendance claims as well as VA disability.

• Developed and maintained all contested and uncontested divorce files.

• Assisted with adoptions, legal guardianships, preparing & creating interrogatories, scheduling mediations and depositions.

Price and Tidwell Law Firm – Murfreesboro, TN

Paralegal April 2008 - December 2012

• Assisted partners with preparation of motions, affidavits, and briefs.

• Prepared and maintained divorce, social security, personal injury and federal case documentation.

• Scheduled mediations, depositions and trial dates.